Enterprise Architect - ServiceNow

LeverageTek Staffing Solutions; Ottawa; Hybrid; CAD 131,000 - 186,000; Full time

Job summary

LeverageTek Staffing Solutions seeks a Senior Enterprise Architect – ServiceNow for a Ottawa-based client. The role is hybrid at the client site in Ottawa within the National Capital Region, focusing on assessing and evolving the ServiceNow platform.

You will lead the target-state architecture, governance, security and integrations, while coordinating with technical leadership and stakeholders. Expect executive-level architecture documentation and hands-on guidance to the Platform Team.

Qualifications

• CTA or CMA certification required or strongly preferred.
• Experience establishing or evolving a ServiceNow Centre of Excellence.
• Experience in large public-sector or government environments.
• Experience with enterprise platform operating models and shared-service architectures.
• Bilingual English/French is an asset; comfortable working in hybrid or remote arrangements.

Responsibilities

• Lead the assessment of the existing ServiceNow enterprise platform architecture, identifying gaps, risks, dependencies and improvement opportunities.
• Develop target-state architecture recommendations, including platform design, shared services, integrations, security and enterprise standards.
• Assess CMDB/CSDM architecture, governance practices, platform health, technical debt and lifecycle management.
• Define architectural principles, standards and governance practices for a shared ServiceNow environment supporting multiple application teams.
• Provide strategic guidance on platform security, identity and access management, privileged access and alignment with enterprise architecture standards.
• Contribute to the definition of the ServiceNow Platform Team's mandate, operating model and Centre of Excellence framework.
• Develop architectural roadmaps and recommendations to support long-term evolution of the ServiceNow environment.
• Facilitate discussions with technical leadership, product teams and business stakeholders to validate architectural requirements and recommendations.
• Provide executive-level presentations, architecture documentation and knowledge transfer to internal teams.

Skills

Senior Enterprise Architecture

ServiceNow platform architecture

CMDB/CSDM

Security and IAM design

Governance frameworks

Education

ServiceNow CTA or CMA certification

Tools

ServiceNow Platform

Job description

LeverageTek is actively seeking a Senior Enterprise Architect – ServiceNow for a consulting engagement with its Ottawa based client.

Work Location

The successful candidate will be required to work hybrid at the customer headquarters in Ottawa if located in the National Capital Region.

Key Tasks

• Lead the assessment of the existing ServiceNow enterprise platform architecture, identifying technical gaps, risks, dependencies and opportunities for improvement
• Develop target-state architecture recommendations, including platform design, shared services, integrations, security and enterprise standards
• Assess CMDB/CSDM architecture, governance practices, platform health, technical debt and lifecycle management
• Define architectural principles, standards and governance practices for a shared ServiceNow environment supporting multiple application teams
• Provide strategic guidance on platform security, identity and access management, privileged access and alignment with enterprise architecture standards
• Contribute to the definition of the ServiceNow Platform Team's mandate, operating model and Centre of Excellence framework
• Develop architectural roadmaps and recommendations to support the long-term evolution of the ServiceNow environment
• Facilitate discussions with technical leadership, product teams and business stakeholders to validate architectural requirements and recommendations
• Provide executive-level presentations, architecture documentation and knowledge transfer to internal teams

Key Qualifications

• Extensive experience in Enterprise Architecture with a strong background designing and assessing large-scale ServiceNow enterprise platforms
• Demonstrated expertise in ServiceNow platform architecture, CMDB/CSDM, integrations, security, identity and access management, and enterprise governance
• Proven experience developing target-state architectures, technical standards, strategic roadmaps and architectural governance frameworks within complex, multi-team environments

Qualifications

• ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA)
• Experience establishing or evolving a ServiceNow Centre of Excellence
• Experience within large public-sector or government environments
• Experience with enterprise platform operating models and shared-service architectures
• Bilingual capability (English/French) is an asset
• Comfort working in hybrid or fully remote arrangements

Compensation

Hourly rates are negotiable

This is an existing position vacancy.

About LeverageTek Staffing Solutions

Founded in 2003, LeverageTek provides end-to-end, cross-functional staffing solutions throughout North America. We are a trusted partner to leading private and public sector organizations and experts in talent solutions that create optimal business outcomes.

Don't let our name fool you. Our roots are in technology, but we are also a proven leader in accounting and finance, sales and marketing, human resources, supply chain, and legal talent acquisition. We offer contract and permanent staffing, executive search, talent mapping, management consultancy, and contractor payroll management.

LeverageTek is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the customers we represent, and the diverse communities we call home. We do all of this with kindness, empathy, and respect for each other. LeverageTek is committed to employment equity and creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, religion, gender, national origin, age, disability, and marital status.

Accessibility accommodations are available upon request.

LeverageTek's specialized recruiting professionals use their expertise and our proprietary AI to accelerate connections between top talent and leading companies, while ensuring all screening and hiring decisions remain with our expert human team.