Enterprise Account Executive

Servicenow

Toronto

On-site

CAD 131,000 - 181,000

Full time

2 days ago
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Benefits offered by this job

Health plans
ESPP
Matching donations
Flexible time away
Family leave programs

Job summary

ServiceNow in the Toronto area is seeking an seasoned Enterprise SaaS Account Executive to drive new business revenue from a defined set of financial services accounts. You will plan territories, research prospects, and execute field-based sales activities.

You will build relationships with C-suite executives, orchestrate cross-functional teams, and help customers leverage AI to transform their IT roadmap.

Qualifications

  • 7+ years of full-cycle Enterprise SaaS sales experience with targets.
  • Experience selling Enterprise Software to Financial Services.
  • Ability to leverage AI in work processes and decision-making.
  • Proven ability to build trusted C-level relationships.
  • Strong negotiation and deal-closing skills.
  • Understanding IT plans and the bigger picture.
  • Team-oriented with a customer-success focus.

Responsibilities

  • Develop relationships with CFO, CIO, COO, and CDO across product sales.
  • Lead client relationship mapping and orchestrate cross-functional account strategy.
  • Advise customers on how ServiceNow can support their IT roadmap.
  • Identify the right specialists to involve in deals at the right time.

Skills

Enterprise SaaS sales
C-level relationships
Negotiation
Account planning
Territory planning
AI in workflows
IT strategy alignment

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of accounts (Financial Services/Banking in TOR Area)

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time
Qualifications

To be successful in this role you have:

  • Current location in greater Toronto
  • 7+ years of full-cycleAEexperience within Enterprise SaaS consistently meeting/exceeding targets
  • Experience selling Enterprise Software to Financial Services industry
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment

For positions in this location, we offer a base pay of $130,950 - $180,950 CAD, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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