Dir, Sales, Canada (Armis)

ServiceNow; Toronto; On-site; CAD 150,000 - 230,000; Full time

Job summary

ServiceNow in Toronto is seeking a senior sales leader to build and lead a team of direct Sales Executives, define the regional go-to-market strategy, and drive rapid new business growth across the region.

You will engage with C-level executives, collaborate with Sales Operations, Solution Consulting, and Partners, and own territory development, quotas, and forecasts while growing existing accounts.

Qualifications

• Experience integrating AI into work processes or decision-making.
• Proven cybersecurity sales leadership track record.
• Strong new business sales, negotiation, and presentation to C‑level.
• Proven ability to recruit, coach and manage a top sales team.
• Strategic and financial planning skills to meet quotas.
• CRM reporting and forecasting accuracy.
• Experience collaborating with Sales Operations.
• Ability to build long-term senior-level relationships.
• Adaptability in fast-growing environments.

Responsibilities

• Build a team of direct Sales Executives to drive rapid new business growth in the region.
• Define regional sales strategy with Sales Operations and GTM efforts.
• Lead territory planning and opportunity development with field sales teams.
• Recruit, coach and mentor team members to drive excellence.
• Develop territories and quotas and communicate performance expectations.
• Manage and report forecast and pipeline to the business.
• Achieve annual sales goals on a quarterly and annual basis.
• Engage in C-level meetings to understand customer requirements.
• Build relationships with Solution Consulting, Marketing, and Partners.
• Retain and grow existing customers with ongoing engagement.

Skills

AI in business

Cybersecurity sales

New business sales

Team recruitment

Strategic thinking

CRM forecasting

Sales ops liaison

C-level relationships

Tools

CRM tools

Job description

Job Description

What you get to do in this role:

• Build a team of direct Sales Executives to drive rapid new business sales growth in the region
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go‑To‑Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C‑level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non‑sales customer engagement activities to deliver an excellent customer experience

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• Experience in cybersecurity sales leadership
• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
• Strong success in recruiting, coaching and managing an exceptional sales team
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
• Experienced in driving sales process and drive effective working relationships with Sales Operations
• Ability to understand the 'bigger picture' and business drivers around IT
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Demonstrates strong business and financial acumen
• Built self‑motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
• Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
• Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
• Ownership of driving successful pipeline generation activities developed by marketing or the partner community

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.