Engagement Product Manager

ODAIA; Toronto; On-site; CAD 110,000 - 160,000; Full time

Job summary

RBC is seeking an Engagement Product Manager to own the scope and outcomes for agentic AI engagements across the bank. You’ll translate business problems into well-scoped agent solutions and ensure what ships solves the problem, reporting to the Portfolio & Strategy Lead.

In RBC Borealis, join the Agentic AI Enablement team, bridging business executives and engineering squads to deliver high-impact AI initiatives with measurable value and adoption.

Qualifications

• 5+ years in product management, solutions consulting, business analysis, or engagement management roles within technology delivery organizations
• Experience translating ambiguous business problems into structured requirements and clear success criteria
• Demonstrated ability to partner with engineering teams on feasibility, sizing, and trade-off decisions without owning the technical architecture
• Strong stakeholder management skills with comfort operating across executive and practitioner levels simultaneously
• Experience managing scope, requirements changes, and competing priorities in fast-paced delivery environments

Responsibilities

• Eliciting detailed business requirements from stakeholders and translating them into functional specifications, acceptance criteria, and success metrics
• Partnering with Principal Engineers to validate technical feasibility and jointly produce scoped engagement plans with effort estimates and timelines
• Owning scope integrity throughout delivery, ensuring scope changes are assessed for effort impact before being accepted
• Serving as the day-to-day point of contact between delivery squads and business stakeholders during active engagements
• Validating agent output against business requirements and owning acceptance sign-off
• Driving adoption strategy, communications, and change management to ensure delivered solutions achieve real usage
• Defining and tracking success metrics, reporting value realization post-delivery
• Identifying reusable patterns, agent templates, and productization opportunities across engagements

Skills

Communication

Critical Thinking

Effectiveness Measurement

Financial Regulation

Interpersonal Relationship Management

Long Term Planning

Product Development Lifecycle

Product Development Methodology

Product Services

Results-Oriented

Waterfall Model

Job description

Job Description

Engagement Product Manager role

What's the opportunity?

We're looking for an Engagement Product Manager who will own the scope, requirements, and business outcomes for agentic AI delivery engagements across RBC. You'll serve as the connective tissue between business stakeholders and engineering squads, translating business problems into well-scoped agent solutions with clear success criteria, then ensuring what ships solves the problem.

At RBC Borealis, you'll be joining the Agentic AI Enablement team, a forward-deployed engineering force that embeds into strategic use cases across Lines of Business. You'll report through the Portfolio & Strategy Lead and be assigned to one or more active engagements depending on complexity. This role blends product management, solutions consulting, and business analysis in a technically complex AI delivery environment. You need to be comfortable in a room with business executives and equally comfortable partnering with engineers on feasibility and trade-offs.

Your responsibilities include:

• Eliciting detailed business requirements from stakeholders and translating them into functional specifications, acceptance criteria, and success metrics
• Partnering with Principal Engineers to validate technical feasibility and jointly produce scoped engagement plans with effort estimates and timelines
• Owning scope integrity throughout delivery, ensuring scope changes are assessed for effort impact before being accepted
• Serving as the day-to-day point of contact between delivery squads and business stakeholders during active engagements
• Validating agent output against business requirements and owning acceptance sign-off
• Driving adoption strategy, communications, and change management to ensure delivered solutions achieve real usage
• Defining and tracking success metrics, reporting value realization post-delivery
• Identifying reusable patterns, agent templates, and productization opportunities across engagements

You're our ideal candidate if you have:

• 5+ years in product management, solutions consulting, business analysis, or engagement management roles within technology delivery organizations
• Experience translating ambiguous business problems into structured requirements and clear success criteria
• Demonstrated ability to partner with engineering teams on feasibility, sizing, and trade-off decisions without owning the technical architecture
• Strong stakeholder management skills with comfort operating across executive and practitioner levels simultaneously
• Experience managing scope, requirements changes, and competing priorities in fast-paced delivery environments
• Excellent communication and facilitation skills with the ability to run workshops, present recommendations, and drive alignment
• Analytical capability to define meaningful success metrics and track outcomes
• Experience in regulated industries (banking/financial services preferred) with understanding of compliance and governance constraints

Nice to Have:

• Background in professional services, consulting, or managed services where you owned client-facing engagement delivery
• Experience with AI/ML, agentic AI, or data-intensive solution delivery
• Familiarity with agile delivery practices and working embedded within engineering squads
• Experience building product management or solutions practices from scratch in a new or scaling team

What's in it for you?

• Own business outcomes for some of RBC's most high-profile AI investments
• Work at the intersection of business strategy and cutting-edge agentic AI engineering
• Contribute to high-visibility initiatives with direct executive exposure across Lines of Business
• Leaders who support your development through mentoring and career growth opportunities
• Comprehensive Total Rewards Program including competitive compensation, bonuses, flexible benefits, and stock options where applicable

About the AI Group

RBC's AI Group is the AI accelerator for RBC, with a focus on driving the shift from early-stage AI projects to scaled, client outcomes that amplify the impact of RBC's people. In addition to helping scale the biggest AI opportunities at RBC, the AI Group is responsible for advancing research into emerging use cases across generative and agentic AI, while maintaining expertise in security, responsible AI and regulatory expectations. The Business Enablement function within the AI Group partners with LOBs and Functions to set AI ambition, originate transformation opportunities, and frame programs for delivery ensuring RBC remains at the frontier of AI-enabled value creation.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

Job Skills

Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Long Term Planning, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-04

Application Deadline:

2026-09-25

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.