Engagement Manager

Prophet; Zurich; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading consulting firm is seeking an Engagement Manager who will play a key role in leading teams and managing client relationships. The ideal candidate will possess strong analytical and creative problem-solving skills, supported by leadership experience in a consulting environment. This position offers the opportunity to influence outcomes and drive strategic initiatives for clients while maintaining a focus on team collaboration and innovation.

Qualifications

• Relevant experience ideally with a leading business, digital, or strategy consulting firm.
• Superior communication skills, verbal and written, with ability to influence.
• Experience leading teams and enhancing success through guidance.

Responsibilities

• Collaborate with teams to manage research and provide actionable recommendations.
• Drive problem-solving processes with diverse teams to achieve client results.
• Manage day-to-day aspects of senior-level client relationships.

Skills

Problem-solving

Research capabilities

Creative thinking

Communication

Client relationship management

Education

Experience with a leading business or consulting firm

Tools

Digital analytics tools

Job description

The Role

Engagement managers are the backbones of our firm and hold our project teams together. They lead partners, senior associates, associates, and specialists, ensuring that everyone is working together towards the same goal. They collaborate with our clients, helping them achieve success in their roles while bringing ideas to life. Our engagement managers are both analytical and creative in their approach to solving complex problems and identifying the right solutions.

Your Day to Day

• Collaborate with multidisciplinary teams to develop hypotheses, conduct and manage research and analysis, and formulate insightful and actionable recommendations for clients
• Drive the problem-solving process with a broad team of consultants and specialists, using both analytical and creative techniques to get compelling results
• Gain a deeper understanding of the client’s customers through leading interviews, focus groups, as well as qualitative and quantitative research methods
• Create and bring to life client experiences, such as physical or digital Safaris, Hackathons, and workshops to achieve impact and demonstrate Prophet’s signature and collaborative way of working
• Manage day-to-day aspects of senior-level client relationships as a strong representative of Prophet
• Manage internal teams to drive superior results and insightful recommendations
• Monitor project scope and profitability
• Present findings and recommendations to clients and lead large team discussions
• Manage, coach, and teach more junior consultants around marketing and brand strategy, growth strategy, digital strategy, innovation, research, and analytical techniques
• Identify and close new business leads
• Contribute to, and take a leadership role in, internal initiatives within the firm including IP development, marketing, training, and ongoing educational sessions
• Help drive Prophet culture at the local office level by leading class gatherings, office-wide social outings, and holiday celebrations

What We Look For

• Relevant Experience: work experience, ideally with a leading business, digital, or strategy consulting firm
• Horsepower & Intellectual Curiosity: the desire to move quickly, not be afraid of failure, and be inspired by challenges; be a learner by nature and seek new information and inspiration to drive progress, collaboration, and remarkable outcomes
• Meticulous Execution: embracing work, knowing its importance, and ensuring the highest standards through iterative collaboration across teams
• Collaborative Involvement: proactively engaging diverse perspectives to solve problems and tackling challenges optimistically
• Confusion Tolerance: comfort with ambiguity and the ability to adapt, flex, and change directions given client, project, and team circumstances, understanding the ever-changing business world
• Well-developed research and analytic capabilities, superior problem-solving skills, and creative thinking
• Knowledge of and passion for brand, marketing, and digital strategy and how they impact business outcomes
• Superior communication skills—both verbal and written—along with the ability to influence, persuade, and ask tough questions
• Ability to develop a strategy as well as execute the tactical implementation of that strategy
• Prior experience leading teams and enhancing team success through guidance, leadership, and active participation in project teams
• Ability to cultivate existing and new client relationships resulting in sales or project work
• Understanding of agile, test-and-learn, or design-thinking methodologies to co-create with audiences and develop testable materials quickly
• Experience with digital analytics tools—both native and third-party: Google, Adobe, social (Brandwatch, Sprinklr, Facebook, etc.)
• A curious mind with an unrelenting commitment to getting to the answer, testing new approaches, learning new skills, and challenging assumptions
• A team player who actively participates in internal and external client project teams to enhance success
• Must be based in a DACH office and be a German speaker

Prophet is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment, promotion, and evaluation decisions are based on qualifications, merit, and business need.