Employment Support Worker

Share Family & Community Services Society; Port Moody; On-site; CAD 52,000 - 63,000; Full time

Job summary

SHARE Family & Community Services in Port Moody, BC seeks an Employment Support Worker to guide job seekers through barrier assessment, action planning, and referrals to employment and support services. The role emphasizes collaborative case management and client-centered problem solving to achieve individual employment goals.

The position requires strong interpersonal and counselling skills, knowledge of local resources, and the ability to work with diverse clients within a community-oriented,

Qualifications

• Minimum 1 year of recent related experience.
• Exceptional interpersonal and communication skills in English.
• Ability to work with diverse clients and stakeholders.
• Knowledge of community resources and systemic issues (poverty, unemployment, stigma).
• Strong employment counselling skills and labour market knowledge for the Lower Mainland.
• Team player with ability to work under a performance-based contract.

Responsibilities

• Work with clients to achieve Labour Market or Community Attachment, addressing barriers and building on strengths.
• Assess clients and refer to appropriate employment and support services.
• Administer Formal Needs Assessments with clients using various tools.
• Develop and monitor Return to Work Action Plans with supervision.
• Assist clients to access Workshops, Training, Self-Employment, Job Development, Short-Term Training and Wage Subsidy.

Skills

Interpersonal communication

Active listening

Empathy

Motivating clients

Community resources knowledge

Employment counselling

Labour market knowledge

Team player

Education

A. in related human/social service field

Job description

Summary

The Employment Support Worker works closely with job seekers to assess employment barriers, develop, and implement an Employment Action Plan. The Employment Support Worker provides referrals, support, guidance and problem solving to clients to achieve their employment goals.

Summary of Duties

• Work with clients to achieve Labour Market or Community Attachment including addressing any client barriers and building on client strengths through an integrated case management model. Help clients move towards developed goals.
• Assess clients and ensure they are referred to appropriate interventions for employment and non- employment related support services e.g., job search workshop, skills development training, housing, health services, parenting information and support etc.
• Administer Formal Needs Assessments with clients using a variety of assessment tools
• Develop and monitor Return to Work Action Plans with clients in consultation with the program supervisor and/or other team members directly supporting the client.
• Assist clients to access Workshops, Training, Self-Employment, Job Development, Short-Term Training and/or Wage Subsidy support services.

Qualifications/Skills Required

• Minimum A. in a related human/social service field.
• Minimum 1 year of recent related
• Exceptional interpersonal, written (English language) and verbal communication skills that include listening, empathy, and motivating individuals; Ability to work with diverse clients and stakeholders.
• Knowledge of community resources and systemic issues such as poverty, unemployment, stigma, medications/drugs and the isolation felt by individuals with serious mental and/or other health issues.
• Strong employment counselling skills and understanding of the labour market in the Lower Mainland. Up to date with the latest job search, career exploration and labour market materials.
• Strong team player; Ability to work within a performance-based contract

Working Conditions

• The Employment Support Worker will work until 6:00 pm two days a week on a rotating
• The Employment Support Worker may work with clients at a variety of

Closing Date

September 28, 2026 (open until filled)

Start Date

As soon as possible

Location

Tricities

Hours of work

35 hours per week, 9:00-5:00 Monday to Friday

10:00-6:00 Tuesdays and Thursdays on a rotating schedule

Contract End date

6 months from the date of hire or until the incumbent returns.

SHARE recognizes the systemic discrimination that Black, Indigenous, Persons of Colour and many other groups have historically experienced, and continue to face in our society, and in our community. SHARE is committed to being an inclusive, welcoming and unbiased employer and service provider. Further, we are encouraging members of these communities to apply for this position. Please feel free to let us know if you carry any of these identities.

Our Organization

SHAREis an accredited non-profit, independent, community-based organization providing leadership and programs in response to the social needs of the residents of the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra), New Westminster and adjacent communities. SHARE Family & Community Services exists to Connect, Engage, and Strengthen Individuals and Families.

To learn more about SHARE Family & Community Services

• watch this video https://vimeo.com/316966573
• Visit our website at https://sharesociety.ca/