Employment Resource Supervisor

Reena; Vaughan; On-site; CAD 64,000 - 79,000; Full time

Job summary

Reena Inc. is seeking an Employment Resources Supervisor in Thornhill, ON, to lead the employment department and advance inclusive job opportunities for people with diverse abilities.

You will oversee staff, build partnerships with businesses and educators, and drive program development, job readiness training, and policy implementation to ensure successful outcomes in a collaborative, values-driven organization.

Qualifications

• Three-year community college diploma in Social Services, Human Resources, Marketing/Sales, Project Management, Business, Adult Education or related fields.
• Minimum 3 years in job development, coaching, or related role; prior exposure to developmental or social services preferred.
• Leadership/supervisory experience in managing teams.
• Proficient in Microsoft Office, CMS AI, virtual platforms; and comfortable learning new software and intranet tools.
• Experience in working with neurodivergent individuals.

Responsibilities

• Manage operations of the employment department including SET and year round job coaching support services and vocational/job readiness skills and workforce skills training.
• Recruit, hire, train, supervise, evaluate and mentor team of job coaches and coordinators including new and current staff.
• Establish partnerships with businesses, educational institutions, community agencies, funders and other stakeholders to promote Reena and its employment support services and programs as well as workforce inclusion.
• Continue to design, develop, implement and evaluate supported employment services and programs at Reena.
• Design, develop, implement and evaluate job readiness skills training curriculum customized for neuro-divergent participants.
• Provide continuous process improvement to ensure a seamless operation and successful outcomes.
• Collaborate with internal Reena staff to encourage referrals to the programs and services.
• Represent Reena at sector-specific conferences, trade show and community events at Reena and in the community at Large.
• Participate in numerous Co-lead Community of Practice networks in supported employment
• Maintain updated tracking and reporting documentations
• Assist with grant writing
• Develop and implement policies and procedures for employment services.
• Attend designated meetings, including joint supervisor and team meetings

Skills

Leadership

Supervisory experience

Microsoft Office

Virtual platforms

Neurodivergent experience

Education

Social Services diploma

Related fields exposure

Tools

CMS AI

Job description

Employment Resource Supervisor

Department: Employment Services 927 Clarke Ave. West (Battle Centre), Thornhill, ON L4J 8G6

Employment Type: Full Time

Location: Battle Centre/Day Services/Programs

Compensation: CA$71,500 / year

Description

The Employment Resources Supervisor is responsible for developing, expanding and maintaining paid employment opportunities in the competitive labour market for individuals with diverse abilities supported by Reena and from the community at large. This role advocates for community inclusion through employment by building effective partnerships with multiple stakeholders including individuals, families, support workers, employers, community agencies, and educators. Additional duties include developing, facilitating and evaluating job readiness skills training customized for the individuals with diverse abilities, and hiring, training and supervising staff, and continuing to develop, streamline, improve and evaluate programs’ processes and procedures to ensure successful outcomes.

The Employment Resources Supervisor leads the creation of new programs and collaborations, develops inclusive employment policies, and actively pursues funding opportunities to support the growth of this service area.

Schedule - Monday to Friday; 9AM - 5PM

Note: This is an existing posting which is currently open.

Reena is an organization founded on Jewish values and traditions, which continue to influence its mission, culture, and commitment to providing compassionate and inclusive services. Reena welcomes employees from all backgrounds, cultures, and religious beliefs and is committed to fostering a respectful and inclusive workplace.

Reena is committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively. We actively engage with individuals and communities from different backgrounds and experiences to ensure our programs and initiatives are inclusive and accessible to all. By embracing diversity, we strengthen our mission and create a lasting impact on the lives of those we serve. The Direct Support Supervisor will therefore, represent Reena in a manner that conveys the nature and philosophy of the organization, and will promote the concept of inclusive communities.

Additional Information: We use AI-supported technology to help sort applications according to role-specific criteria, but all decisions throughout the hiring process are made by human reviewers.

Key Responsibilities

Primary Responsibilities

• Manage operations of the employment department including SET and year round job coaching support services and vocational/job readiness skills and workforce skills training
• Recruit, hire, train, supervise, evaluate and mentor team of job coaches and coordinators including new and current staff.
• Establish partnerships with businesses, educational institutions, community agencies, funders and other stakeholders to promote Reena and its employment support services and programs as well as workforce inclusion. as well as
• Continue to design, develop, implement and evaluate supported employment services and programs at Reena
• Design, develop, implement and evaluate job readiness skills training curriculum customized for neuro-divergent participants
• Provide continuous process improvement to ensure a seamless operation and successful outcomes.
• Collaborate with internal Reena staff to encourage referrals to the programs and services.
• Represent Reena at sector-specific conferences, trade show and community events at Reena and in the community at Large.
• Participate in numerous Co-lead Community of Practice networks in supported employment
• Maintain updated tracking and reporting documentations
• Assist with grant writing
• Develop and implement policies and procedures for employment services.
• Attend designated meetings, including joint supervisor and team meetings

Administrative Responsibilities

• Foster the growth and development of staff through coaching and support.
• Identify training or development needs and establish new programs or materials to meet them.
• Prepare and submit status reports of activities to management
• Attend internal meetings and provide regular updates.
• Interview and select staff in collaboration with Human Resources.
• Provide orientation to new staff and ensure ongoing compliance with mandatory training requirements.
• Schedule and submit staff payroll in accordance with organizational policies.
• Communicate issues, updates, and serious occurrences to the Program Manager through appropriate channels.
• Ensure compliance with all health and safety program requirements; report injuries to the appropriate department or ministry.
• Monitor staff performance against clear standards and expectations; provide timely feedback and cultivate a high-performance work culture.

Financial Responsibilities/Budget

• Collaborate with finance and manager to develop and evaluate program budget as needed
• Handle wage subsidies through partner community organizations in collaboration with finance re reimbursements

General Duties

• Maintain confidentiality of sensitive or proprietary information belonging to the employer, individuals, or colleagues.
• Work collaboratively with others and foster a respectful and inclusive environment.
• Participate in workplace investigations when required.
• Participate in all mandatory trainings.
• Participate in different committees that support the organization.

Skills, Knowledge and Expertise

Qualifications

• Three-year community college diploma in Social Services, Human Resources, Marketing/Sales, Project Management, Business, Adult Education or related fields.
• Minimum 3 years in job development, coaching, or related role; prior exposure to developmental or social services preferred. Solid understanding and/or willingness to learn about developmental disabilities.
• Leadership/supervisory experience in managing teams
• Proficient in Microsoft Office, Contact Management systems (CMS) AI, virtual platforms; and experience or being comfortable with learning new software’s and intranet tools.
• Experience in working with neurodivergent individuals