Direct Support Supervisor

Reena Inc.; Vaughan; On-site; CAD 64,000 - 79,000; Full time

Benefits offered by this job

Extra paid time off for Jewish""holid​

Job summary

Reena Inc. in Thornhill, Ontario seeks a Direct Support Supervisor to lead staff in day and residential services for individuals with developmental disabilities. You will ensure program operations, health and safety, and staff well-being align with Reena’s values.

You will develop individualized supports, monitor performance, and collaborate with families and community partners to promote inclusive, supportive living environments. This role offers full-time hours and a collaborative team culture.

Qualifications

• Post-secondary education in a related field.
• Minimum 2 years working with individuals with developmental disabilities and supervising residential homes.
• Demonstrated leadership and ability to manage staff.
• Excellent problem solving, organization, and communication in English.
• Ability to collaborate with diverse stakeholders including families and staff.

Responsibilities

• Supervises staff within Community Service Group and supports integration.
• Implements agency policies and procedures.
• Develops supports based on Independent Support Plans and directs staff to implement.
• Monitors staff performance through meetings and appraisals.
• Manages payroll, incident reporting, record keeping, and required documents.
• Chairs meetings and contributes to quality improvement.

Skills

Leadership

Team supervision

Problem solving

Communication

Collaboration

Multitasking

Education

Post-secondary education

Job description

Direct Support Supervisor

Department: Operations

Employment Type: Full Time

Location: Thornhill

Compensation: CA$71,500 / year

Description

Job Summary: The Direct Support Supervisor is responsible for ensuring that organizational outcomes are achieved, to professionally work as part of a supervisory team that ensures both the effective continuous operation of Reena’s day and residential systems and the health and safety and well-being of persons with a developmental disability and their staff.

Note: This is an existing position that is currently open.

Reena is an organization founded on Jewish values and traditions, which continue to influence its mission, culture, and commitment to providing compassionate and inclusive services. Reena welcomes employees from all backgrounds, cultures, and religious beliefs and is committed to fostering a respectful and inclusive workplace.

Reena is committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively. We actively engage with individuals and communities from different backgrounds and experiences to ensure our programs and initiatives are inclusive and accessible to all. By embracing diversity, we strengthen our mission and create a lasting impact on the lives of those we serve. The Direct Support Supervisor will therefore, represent Reena in a manner that conveys the nature and philosophy of the organization, and will promote the concept of inclusive communities.

Additional Information: We use AI-supported technology to help sort applications according to role-specific criteria, but all decisions throughout the hiring process are made by human reviewers.

Job Responsibilities:

• Supervises staff within assigned Community Service Group (CSG), directing and supporting them to follow Reena’s philosophy of community integration and adult living within a Judaic framework
• Implements agency policies and procedures
• Develops supports catered to individuals based upon Independent Support Plans/Behaviour Support Plans and directs staff to implement support to achieve goals, involving families and community supports
• Monitors staff performance through regular team meetings, on the job support, supervisions and performance appraisals
• Performs administrative work in reference to staff and locations - payroll, incident reporting, record keeping, Ministry required documents
• Chairs various meetings, works as a part of a team to be aware of agency changes and initiatives, and shares information/ideas to assist with continuous quality improvement

Qualifications:

• Post-Secondary education in related field
• Minimum 2 years working with individuals with developmental disabilities and supervising residential homes
• Demonstrated leadership ability to manage group of staff
• Demonstrates excellent problem solving and organizational skills, flexibility and service orientation
• Ability to work collaboratively and network with diverse stakeholders including individuals, families, direct support staff, supervisors, managers
• Demonstrates ability to manage multiple priority tasks; is detail oriented, has excellent organizational skills, is self-motivated
• Requires excellent written and verbal communication skills in English

Reena is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.

Benefits

• Extra paid time off for Jewish holidays
• Health Coverage
• 4% Employer RRSP Contribution
• Employee Assistance Program (EAP)