Employment Navigator

LakeCity Works; Dartmouth; On-site; CAD 50,000 - 70,000; Full time

Job summary

LakeCity Works in Dartmouth, NS is seeking an Employment Navigator to guide individuals toward meaningful work by identifying strengths, removing barriers, and building confidence. You will collaborate with case managers, partners, and employers to tailor wraparound support and prepare people for employment journeys.

The role emphasizes community engagement, independent problem-solving, and compassionate communication, with responsibilities including goal setting, job readiness, and reporting on

Qualifications

• Strong communication and active listening to support participants.
• Interpersonal skills to collaborate with case managers, partners and employers.
• Organized, adaptable, and resourceful in dynamic community settings.
• Knowledgeable about employment pathways and community resources.

Responsibilities

• Support participants in setting career goals and developing employment plans.
• Facilitate exploration of job opportunities and training pathways.
• Share labour market information and opportunities with participants.
• Partner with social workers, case workers, and therapists to provide wraparound services.
• Advocate with employers and training providers to expand opportunities.
• Use databases to track progress, complete assessments, and report on outcomes.

Skills

Strong communication

Active listening

Interpersonal skills

Organized

Adaptable

Resourceful

Compassionate

Knowledge of employment resources

Cultural awareness

Job description

Hours of Work: Monday to Friday, 40 hrs/week

Location: 386 Windmill Road, Dartmouth NS, offsite/community meetings

About Us

LakeCity Works supports people living with mental illness to build on their strengths, take on responsibilities and access work experience, education and employment. As well as our employment support and therapeutic services, we also operate several social enterprises. We’re best known for our flagship enterprise, LakeCity Woodworkers, where we produce beautiful solid wood furniture. Our other ventures are equal sources of pride and include LakeCity Plastics, Woofingtons of LakeCity, LakeCity Helpers, Reboot, and Firestarters, all of which are introduced in more detail on our group website www.lakecityworks.ca. We’re an active, entrepreneurial, impact-driven organization and every day we live our vision to empower people to be their best selves and thrive.

We are committed to creating an environment of belonging for all. We welcome the unique contributions of all suitably qualified persons regardless of their race, sex, gender identity and expression, disability, religion/belief, sexual orientation or age.

About the Role

At LakeCity Works, we believe that meaningful work has the power to change lives. As an Employment Navigator, you’ll play a vital role in guiding individuals on their journey to employment by helping them uncover their strengths, explore opportunities, and overcome barriers. This role is about more than finding jobs—it’s about fostering confidence, independence, and connection to community.

Working collaboratively with case managers, community partners, and employers, you’ll be part of a supportive team that provides personalized, one-on-one guidance to help people prepare for, secure, and maintain meaningful employment.

What You’ll Do

• Support participants in setting career goals, developing employment plans, and preparing for job searches, applications, and interviews.
• Facilitate skills identification, career development strategies, and education or training pathways.
• Share up-to-date labour market information, job opportunities, and occupational requirements.
• Partner with social workers, case workers, occupational therapists, residential counsellors, and other supports to provide wraparound services.
• Advocate with employers, educators, and training providers to open doors for participants.
• Use tools like LaMPSS and other databases to track progress, complete assessments, and provide accurate reporting.
• Take on additional duties as needed to support the program's success and participants' success.

Who You Are

• A strong communicator with exceptional listening and interpersonal skills.
• Organized, adaptable, and resourceful—you enjoy solving problems and finding creative solutions.
• Compassionate and respectful, with a genuine commitment to supporting individuals living with mental illness.
• Knowledgeable about employment, career pathways, and community resources.
• Culturally aware and sensitive to diverse experiences.

Backgrounds That Could Be a Great Fit

This role could be ideal for someone who has worked in:

• Human Resources (recruitment, employee relations, or workforce planning)
• Employment Services (career counselling, job coaching, employment programs)
• Education and Training (adult education, career advising, skills development programs)
• Social Services (case management, housing support, vocational rehabilitation)
• Business or Customer Service (experience mentoring, coaching, or supporting teams with career development)

If you have experience supporting others in career exploration, navigating the job market, or advocating for people in workplace or training settings, you’ll bring valuable skills to this role.

Additional Information

• Vulnerable Sector and Criminal Record Checks are required.
• Reliable access to transportation is needed for community engagement.
• Physical requirements: ability to walk, stand, and sit for up to 60 minutes at a time and occasionally lift up to 50 lbs unaided.

Disclaimer: This advertisement is not designed to cover or contain a comprehensive list of all possible activities, duties or responsibilities of the role. Activities may change or be assigned at any time with or without notice, commensurate with the level of this role and the requirements of the organization.