Employment Counselor - BuildHERFuture

Newcomer-Women; Toronto; Presencial; CAD 36.000 - 51.000; Jornada completa

Descripción de la vacante

Newcomer Women's Services Toronto is seeking an Employment Counselor for the BuildHERFuture initiative. You will welcome job seekers, conduct assessments, and guide clients through employment planning using Employment Ontario models.

The role focuses on supporting women and marginalized groups in gaining construction-industry credentials and hands-on experience. You will manage a 200-client caseload, deliver workshops, coach individuals, and collaborate with employers and community partners.

Formación

• Post-secondary degree in Career and Work Counselling/Adult Education or equivalent.
• Minimum 3 years of case management experience.
• Experience with employment Ontario programs and job search barriers is preferred.
• Knowledge of the construction industry or employers is highly valuable.
• Willingness to travel across Ontario and valid driver's license required.

Responsabilidades

• Conduct eligibility assessments and develop individualized action plans for job seekers.
• Deliver end-to-end employment services including workshops and one-on-one coaching.
• Manage a caseload of approximately 200 clients with CRM and case management systems.
• Provide intake, assessment, and development of personalized employment plans.
• Build relationships with employers and community partners to connect clients with opportunities.
• Host job fairs, community events, and networking opportunities.
• Maintain up-to-date information tracking and program reporting.

Conocimientos

Case management

Client-focused service

Confidentiality

Flexibility to work evenings/weekends

Collaboration

Educación

Post-secondary degree in Career and Work Counselling/Adult Education

CCDP designation asset

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Women Economic Development Full Time North York, ON $31.42 CAD per hour

Position Title: Employment Counselor - BuildHERFuture

Location: 100 Shepard Avenue East, North York, with the possibility of working at any of our other locations.

Vacancy: Existing

Vacancy number: BHF-0010

Number of openings: 1

Hours: Full-time, In-person

Rate of Pay per Hour: $31.42

Classification: Permanent - Full Time

Application Deadline: November 15, 2026, 11:59pm EST

Position Summary

The Employment Counselor is the first point of contact for all NEW job seekers. Their job is to welcome people and convey a friendly, professional, knowledgeable and efficient atmosphere. As the 'anchor' to the case management process, the Employment Counselor will access client needs and support their job search. Newcomer Women's Services Toronto is seeking a responsive employment counselor who is client-focused and knowledgeable of the Employment Ontario model and job search barriers, to support the BuildHERFuture team. The BuildHERFuture project is an initiative dedicated to advancing women's participation and success in the construction industry through credentialing, mentorship, skills development and hands‑on experience. You are collaborative, take initiative, work within the policies, and take accountability and responsibility in reaching specific targets. You are a lifelong learner, who is passionate about connecting marginalized community members to employment opportunities.

Key Responsibilities

• Conduct eligibility assessments and develop individualized action plans for job seekers.
• Deliver end-to-end employment services, including job readiness workshops, one-on-one coaching, and referrals to community resources and training programs.
• Manage a caseload of approximately 200 clients using CRM software and Case management systems, maintaining accurate records of client progress, referrals, and outcomes.
• Provide comprehensive case management, including intake, assessment, and the development of personalized employment plans.
• Support clients in identifying their strengths, addressing employment barriers, and building action plans for job readiness and retention.
• Conduct follow-ups to ensure client progress and provide additional support as needed.
• Provide advocacy and support for clients in areas of employment, skills training, social assistance, and equitable access to services.
• Facilitate workshops to prepare clients for job search, interviews, and successful workplace integration, with a holistic focus.
• Meet monthly/yearly performance requirements and maintain professional and effective information tracking systems on all activities performed
• Conduct needs assessments and career testing in individual and/or group settings.
• Meet individual, organizational and Employment Ontario program goals/targets, service utilization targets, and monthly statistical requirements.
• Maintain professional and effective updated information tracking systems on all activities performed.
• Build and maintain relationships with private and public sector employers to connect clients with sustainable job opportunities.
• Maintain strong internal and external partner relationships to facilitate referrals and holistic support.
• Host community and employer events, job fairs, and networking opportunities.
• Proactively identify and research sector-specific opportunities for clients.
• Contribute to maintaining the NEW job board and ensuring job postings are current.
• Attend Job Fairs and other employer-related networking opportunities
• Host community and employer events
• Research and identify employers and sector opportunities on behalf of clients
• Post-secondary degree or equivalent in Career and Work Counselling/Adult Education or a relevant field and/or 5 years directly related work experience
• Minimum 3 years of Case management experience required
• Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders.
• Experience, knowledge or connection to the construction industry or employers is highly valuable.
• Knowledge of the local construction industry labour market, community resources and government assistance programs.
• Knowledge of job search techniques, career development tools and issues relating to unemployment
• Strong detail literacy, including social media, CRM and Microsoft Office Suite
• Adherence to confidentiality and professional codes of conduct
• Certified Career Development Practitioner (CCDP) designation is considered an asset
• Experience with provincial government and other online tools such as ICM, CaMS and online employment services
• Flexibility to work evenings and weekends as required.
• This position requires travel throughout Ontario, thus a valid driver's license and access to a reliable vehicle are essential.

Newcomer Women's Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.

Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.

Disclaimer - Artificial Intelligence (AI) tools will not be used in the screening, evaluation or selection of candidates. All applications are reviewed and assessed by our hiring team.