Employment Consultant - START Scarborough

ACCES Employment; Toronto; Hybrid; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Benefits package

RRSP matching program

Employee & Family Assistance Program

Job summary

ACCES Employment in Scarborough, Ontario is seeking an Employment Consultant for the START Scarborough program on a 1-year contract. The role delivers culturally sensitive employment services, conducts workshops, and forges community partnerships to help clients secure sustainable jobs.

The ideal candidate will have post-secondary education in a related field or 5 years of experience, strong communication and interpersonal skills, and familiarity with data tracking.

Qualifications

• Post-secondary education in Career and Work Counseling, Social Services, Adult Education, or related field and/or 5 years related experience.
• Experience with diverse populations and barriers is strongly preferred.
• Experience with Integrated Employment Services (IES) is preferred.
• Experience with Employment Ontario programs is an asset.
• Excellent verbal and written communication skills.
• Excellent interpersonal and self-management skills; able to work with clients, colleagues, and employers.
• Knowledge of labour market trends and resources.
• Ability to conduct outreach/marketing to employers.
• Experience in case and file management is required.
• Excellent presentation and facilitation skills.
• Fluency in a second language is an asset.
• Flexibility for occasional evenings/weekends.

Responsibilities

• Provide culturally sensitive employment services including intake, assessment, one-to-one and group counseling, and referrals.
• Facilitate workshops to prepare clients for marketing themselves to employers and sustaining employment.
• Develop and maintain positive relationships with community organizations for referrals.
• Maintain an active caseload with file management responsibilities.
• Advocate for clients in employment, skills training, and access to services.
• Meet monthly statistical requirements and track activities.
• Conduct needs assessments and career testing in individual/group settings.
• Provide professional support using ACCES resources.
• Develop relationships with employers to market ACCES services and place clients.
• Participate as an equal member of the employment consulting team.

Skills

Communication skills

Interpersonal skills

Case management

Outreach/marketing

Presentation & facilitation

Self-management

Labor market knowledge

Education

Post-secondary education in related field (Career/Work Counseling, Social Services, Adult Education)

Tools

Salesforce

EOIS-CaMS

CaseFLO

Zoom

MS Teams

Webex

Job description

Job Title: Employment Consultant
Program: START Scarborough
Contract Length: 1-year contract with opportunity for extension
Location: Scarborough

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 57,000 job seekers each year at seven locations in the GTA. As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.

We are looking for skilled talent who thrive in a flexible and innovative environment. ACCES offers an excellent benefits package, an RRSP matching program, and an Employee & Family Assistance Program.

The Employment Consultant is responsible for providing employment services for clients participating in an employment program that supports single mothers in the Scarborough region. The individual in this position will work in collaboration with their project team, employers, community partners, and other ACCES employees to help clients prepare for and secure sustainable employment.

Duties and Responsibilities

• Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling, and referrals.
• Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment.
• Develop and maintain positive relationships with community organizations and partners to make appropriate referrals.
• Maintain an active caseload, including all file management responsibilities.
• Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance, and equitable access to services.
• Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed.
• Conduct needs assessments and career testing in individual and/or group settings.
• Provide professional support to clients using ACCES resource services.
• Develop relationships with private and public sector employers in order to market ACCES services and clients and place clients in jobs.
• Participate fully and responsibly as an equal member of an employment consulting team.
• And other duties as assigned.

Qualifications and Experience

• A post-secondary education in Career and Work Counseling, Social Services, Adult Education, or a related field and/or 5 years related work experience.
• Experience in supporting job seekers facing complex barriers, including women, refugees, newcomers, and other individuals from diverse and underrepresented groups is strongly preferred.
• Experience with Integrated Employment Services (IES) is preferred.
• Prior experience with Employment Ontario programs is considered an asset.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies, and employers.
• Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources.
• Demonstrated ability to conduct outreach\marketing of clients and services to employers.
• Experience in case and file management is required.
• Excellent presentation and facilitation skills.
• Proficient in MS Office, with experience using online platforms and database management systems such as Salesforce, EOIS-CaMS, and CaseFLO.
• Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
• Experience working with marginalized communities, including newcomer women who may be experiencing employment barriers is an asset
• Teaching English as a Second Language Certificate is an asset
• Fluency in a second language will be considered an asset.
• Flexibility to work occasional evenings and weekend hours.

Job status: Unionized Contract Duration: 1-year contract with opportunity for extension Salary: $59,658.42 per annum (as per Union salary grid), prorated to contract duration

We are currently on a hybrid work schedule, working in the office and from home. This hybrid work schedule is subject to change based on business requirements.

ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

Equity, Diversity, and Inclusion

are central to our mission, values, and operations. We foster an inclusive workplace where every employee feels a sense of belonging. Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada. We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients. Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.

Accessibility and Accommodation

ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.