Employer Liaison

Prospect Human Services; Calgary; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Prospect is seeking an Employer Liaison to collaborate with career advisors and employer partners in Calgary, connecting clients to sustainable careers within our employment support programs. You’ll bridge client services with partner employers, bringing a strong collaborative mindset to a not-for-profit organization that aims to deliver lasting impact in Alberta.

You will lead in outreach, job targeting, site assessments, and accommodations, while building durable employer relationships to

Qualifications

• Post‑secondary education is preferred.
• Related experience with full cycle recruitment, Human Resources, and business development is preferred.
• Understanding of current employment opportunities and labour market trends.
• Intermediate skill level in Microsoft Office (Word, Outlook, PowerPoint, Excel); CRM experience is an asset.
• Exemplary verbal communication with strong business writing skills.
• Demonstrated ability to effectively connect and build rapport with decision makers.
• Comfortable with knowledge of the Alberta labour market.
• Experience with internet research, social media, and presentation software.
• Exceptional customer service skills.
• Knowledge of working with underrepresented groups (disabilities, mental health barriers, newcomers, youth).
• Professional, driven, charismatic, reliable, and confident.
• Exposure to diversity and inclusion programs is an asset.

Responsibilities

• Support Employment Placement by securing opportunities for candidates across programs.
• Identify client job targets and skills to inform employer outreach.
• Assess worksites for suitability based on client skills and goals.
• Coordinate job search and workplace accommodations with employers.
• Develop employer partnerships for multiple placements.
• Conduct employer outreach via cold calls, emails, site visits, and meetings.
• Promote Prospect's services including direct candidate connections and hiring events.
• Plan and run Job Fairs and other events with cross-functional teams.
• Help employers address workforce shortfalls by connecting to skilled labour pools.
• Represent Prospect at career fairs, trade shows, and hiring events.
• Maintain CRM records of employers and next steps for reporting.
• Participate in client-facing workshops and job clubs as needed.
• Comply with policies, privacy and legislation.
• Champion Prospect’s goals and brand pillars.

Skills

Verbal communication

Business writing

Relationship building

Customer service

Microsoft Office

Education

Post-secondary education

Tools

CRM

Microsoft Office

Job description

At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

What we are seeking

When was the last time you worked at an organization with a real purpose? Not a slogan or a jingle. A purpose that actually made society better. Something that you could identify with from day one. Has it been a while? Never? Well, here’s where your luck changes.

Prospect is one of Alberta’s most resourceful and successful not-for-profits. We have an exciting NEW job opportunity within our Calgary employment support programs that will collaborate with our employer partners to connect clients to sustainable careers. As the Employer Liaison, you’ll be vital in bridging the gap between our client services team and Prospect’s employer partners. You’ll bring your formidable skill set, enthusiasm, and collaborative attitude to an organization that delivers lasting impact to Alberta.

What will you do?

Employment Placement Support

• Work in partnership with Career Advisors across programs to secure employment opportunities for candidates from a variety of demographics.
• Work closely with Career Advisor teams to identify client job targets and skill sets to help inform new employer partner outreach.
• Assess potential worksites for suitability through research centered around job availability and alignment with client skills, qualifications and goals.
• Conduct job search based on client job targets; work in partnership with the employer wherever possible to explore workplace accommodations on a case‑by‑case basis including modified work arrangements, implementation of assistive tools or technology, and coordination of client retention support services.

Business Development

• Create long lasting partnerships with employers to enable multiple placement opportunities for clients.
• Conduct employer outreach activities such as cold calls, emails, worksite visits and informational meetings with potential employers based on our business development model.
• Promote overall services we offer to Employers, including direct connection to candidates, hiring events, employer education events, and training.
• Work closely with Workforce Advisor team to assist in planning and conducting Job Fairs and other Delivery events (i.e., search venues, select speakers, coordinate accessibility requirements, build marketing material, utilize social media and community partners, as well as other event logistics.
• Work with employers to solve workforce shortfalls by educating them on how to access, recruit and retain skilled labour within and outside of traditional labour pools.
• Represent Prospect at career fairs, trade shows, hiring events, and other events as required.

Administration/Other

• Maintains accurate and up to date information in the CRM database of employers including notes on service delivery, and expected next steps for accurate reporting, as required.
• As needed, participate in client facing services such as workshops, essential skill building, and job clubs.
• Complies with company policies/procedures, provincial, privacy and other job related legislation.
• Champions Prospect’s goals, vision, mission and brand pillars.

What does it take to do this job?

• Post‑secondary education is preferred.
• Related experience with full cycle recruitment, Human Resources, and business development experience is preferred (an equivalent combination of education and professional experience will be considered).
• Understanding of current employment opportunities and labour market trends.
• Intermediate skill level in Microsoft Office (Word, Outlook, PowerPoint, Excel); previous experience in other sales applications (CRM, record keeping) are considered assets.
• Exemplary verbal communication with strong business writing skills.
• Demonstrated ability to effectively connect and build rapport with decision makers.
• Comfortable continually developing knowledge and familiarity with the Alberta labour market.
• Comfortable with internet research, social media applications, various presentation software/programs and related presentation equipment.
• Exceptional customer service skills with the ability to present ideas and/or services to individuals and groups.
• Knowledge of working with underrepresented groups, including people with disabilities, mental health barriers, newcomers, and youth.
• Highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure.
• Exposure to diversity and inclusion programs is an asset.

Further Notes

• All employees must pass a background check.
• All employees must be flexible to work on‑site as well as remotely, based position and program requirements.
• Prospect has a comprehensive onboarding program and supports professional development goals.

If you require an accommodation in order to participate in the application or selection process, please contact the HR/Recruitment department at [e-mail].

Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.

Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:

Prospect approaches every opportunity with enthusiasm. We drive change with energy, optimism, and commitment. Anyone who walks through our doors can feel the positive energy.

Professional

In every facet of our work, our actions show a commitment to professional management and service delivery. Prospect is accountable, ethical, and honest.

Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking “why not?” aids progress. Solutions are created when we think beyond traditional boundaries.

Inclusive

Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair, healthy and high‑performing environment where everyone is respected, encouraged, and motivated, and their contributions help Prospect attain its goals.

Prospect seeks different perspectives. All parties must be engaged, including for‑profit, not‑for‑profit, funders and government. Only by understanding all points of view can we create inclusive workplaces.