Employer Liaison

Prospect Human Services; Edmonton; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

Prospect is seeking an Employer Liaison to connect clients to sustainable careers within our Calgary employment support programs. You will bridge the gap between client services and employer partners, coordinating opportunities and accommodations as needed.

You will develop employer partnerships, perform outreach, and support job fairs and events, while collaborating with Career Advisors and Workforce teams.

Qualifications

• Post-secondary education is preferred.
• Related experience in full cycle recruitment, HR and business development is preferred.
• Understanding of current employment opportunities and labour market trends.
• Intermediate skill level in Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Exemplary verbal communication with strong business writing skills.
• Demonstrated ability to effectively connect and build rapport with decision makers.
• Familiarity with Alberta labour market and diversity/inclusion initiatives.

Responsibilities

• Support employment placement by partnering with Career Advisors to secure opportunities for candidates.
• Help identify client job targets and inform employer outreach.
• Research worksites for suitability based on client skills and goals.
• Coordinate with employers to discuss accommodations and retention support.
• Develop long-lasting partnerships with employers to enable multiple placements.
• Conduct employer outreach via cold calls, emails, and site visits.
• Promote services to employers and participate in job fairs and events.
• Assist in planning and conducting job fairs and other delivery events.

Skills

Verbal communication

Business writing

Relationship building

Labour market understanding

Customer service

Education

Post-secondary education

Tools

CRM

Excel

PowerPoint

Word

Outlook

Job description

At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

What we are seeking

When was the last time you worked at an organization with a real purpose? Not a slogan or a jingle. A purpose that actually made society better. Something that you could identify with from day one. Has it been a while? Never? Well, here’s where your luck changes.

Prospect is one of Alberta’s most resourceful and successful not-for-profits. We have an exciting NEW job opportunity within our Calgary employment support programs that will collaborate with our employer partners to connect clients to sustainable careers. As the Employer Liaison, you’ll be vital in bridging the gap between our client services team and Prospect’s employer partners. You’ll bring your formidable skill set, enthusiasm, and collaborative attitude to an organization that delivers lasting impact to Alberta.

What will you do?

Employment Placement Support

• Work in partnership with Career Advisors across programs to secure employment opportunities for candidates from a variety of demographics.
• Work closely with Career Advisor teams to identify client job targets and skill sets to help inform new employer partner outreach.
• Assess potential worksites for suitability through research centered around job availability and alignment with client skills, qualifications and goals.
• Conduct job search based on client job targets; work in partnership with the employer wherever possible to explore workplace accommodations on a case‑by‑case basis including modified work arrangements, implementation of assistive tools or technology, and coordination of client retention support services.

Business Development

• Create long lasting partnerships with employers to enable multiple placement opportunities for clients.
• Conduct employer outreach activities such as cold calls, emails, worksite visits and informational meetings with potential employers based on our business development model.
• Promote overall services we offer to Employers, including direct connection to candidates, hiring events, employer education events, and training.
• Work closely with Workforce Advisor team to assist in planning and conducting Job Fairs and other Delivery events (i.e., search venues, select speakers, coordinate accessibility requirements, build marketing material, utilize social media and community partners, as well as other event logistics.
• Work with employers to solve workforce shortfalls by educating them on how to access, recruit and retain skilled labour within and outside of traditional labour pools.
• Represent Prospect at career fairs, trade shows, hiring events, and other events as required.

Administration/Other

• Maintains accurate and up to date information in the CRM database of employers including notes on service delivery, and expected next steps for accurate reporting, as required.
• As needed, participate in client facing services such as workshops, essential skill building, and job clubs.
• Complies with company policies/procedures, provincial, privacy and other job related legislation.
• Champions Prospect’s goals, vision, mission and brand pillars.

What does it take to do this job?

• Post‑secondary education is preferred.
• Related experience with full cycle recruitment, Human Resources, and business development experience is preferred (an equivalent combination of education and professional experience will be considered).
• Understanding of current employment opportunities and labour market trends.
• Intermediate skill level in Microsoft Office (Word, Outlook, PowerPoint, Excel); previous experience in other sales applications (CRM, record keeping) are considered assets.
• Exemplary verbal communication with strong business writing skills.
• Demonstrated ability to effectively connect and build rapport with decision makers.
• Comfortable continually developing knowledge and familiarity with the Alberta labour market.
• Comfortable with internet research, social media applications, various presentation software/programs and related presentation equipment.
• Exceptional customer service skills with the ability to present ideas and/or services to individuals and groups.
• Knowledge of working with underrepresented groups, including people with disabilities, mental health barriers, newcomers, and youth.
• Highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure.
• Exposure to diversity and inclusion programs is an asset.

Further Notes

• All employees must pass a background check.
• All employees must be flexible to work on‑site as well as remotely, based position and program requirements.
• Prospect has a comprehensive onboarding program and supports professional development goals.

Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.

Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:

Prospect approaches every opportunity with enthusiasm. We drive change with energy, optimism, and commitment. Anyone who walks through our doors can feel the positive energy.

Professional

In every facet of our work, our actions show a commitment to professional management and service delivery. Prospect is accountable, ethical, and honest.

Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking “why not?” aids progress. Solutions are created when we think beyond traditional boundaries.

Inclusive

Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair, healthy and high-performing environment where everyone is respected, encouraged, and motivated, and their contributions help Prospect attain its goals.

Prospect seeks different perspectives. All parties must be engaged, including for-profit, not-for-profit, funders and government. Only by understanding all points of view can we create inclusive workplaces.