Employee Services Advisor

Walker Industries; Niagara Falls; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

Join a leading organization in environmental waste management as an Employee Services Advisor. This role focuses on maintaining employee databases, supporting payroll processes, and ensuring exceptional customer service within HR. Enjoy flexible work arrangements and be part of a community that values well-being and sustainability.

Benefits

Comprehensive total rewards package

Flexible work arrangements

Two paid volunteer days annually

Qualifications

• 2-6 months of HR-related experience ideally in payroll or benefits administration.
• Valid Ontario G Class driver's license.
• Experience with group benefit and pension plan administration.

Responsibilities

• Maintain and update employee databases and payroll information.
• Respond to employee inquiries regarding benefits and payroll.
• Create reports and analyses to support HR Business Partners.

Skills

Organizational Skills

Attention to Detail

Critical Thinking

Education

Two-year post-secondary diploma/degree in Human Resources

Job description

At Walker your contribution matters. Become part of a team you can count on and where your health and safety are our priority. Our team of more than 1200 people work in environmental waste management and recovery renewable energy paving and construction aggregates and emulsions are a fifthgeneration familyowned company founded in 1887 operating from our base in the Niagara Region with facilities across Canada and the United States. We care about the environment each other and our neighbours and give back to our communities . Join us on our journey to build a sustainable future together.

About the Job

Are you detailoriented organized and passionate about supporting employee services Were looking for a dynamic Employee Services Advisor to play a critical role in our Human Resources team. In this role youll be the goto person for employee service center support ensuring data integrity and exceptional customer service for our employees managers and HR team. Youll collaborate closely with Payroll and IT to resolve issues swiftly and accurately helping to ensure our team members are paid on time and with precision.

Location : This role is based at our Head Office in Niagara Falls with the flexibility to work remotely up to two days a week. Youll report directly to the Director of Total Rewards.

What Youll Be Doing

• Maintaining and updating employee databases payroll information and other key data systems ensuring accuracy and completeness.
• Supporting payroll processes by addressing errors and ensuring timely corrections especially during yearend processes.
• Responding to employee inquiries regarding group benefits pension plans and payrollrelated questions providing accurate and timely assistance.
• Correcting errors regarding earnings accuracy and regular and yearend payroll processes (i.e. car allowance / excess mileage) including electronic & hard files.
• Maintaining the Oracle absence module (vacation floater volunteer training time buyvacation program) and coordinating related periodic and annual communication.
• Enrolling new members responding to inquiries and requests to ensure accurate / timely benefit plan and retirement plan administration including preparing and issuing member communications. Liaising with thirdparty customer service representatives.
• Reconciling internal accrual systems and updating the system as needed with consultation of other internal key players. Participating in annual plan audits and regularly auditing systems to ensure data integrity.
• Creating various reports and analyses of data to support HR Business Partners & Managers as required.

Heres What You Need

• Two year postsecondary diploma or degree in Human Resources studies or training / equivalent.
• 612 months of HRrelated experience ideally in payroll or benefits administration.
• A valid Ontario G Class Drivers License in good standing and access to a vehicle for travel to local Walker sites.
• Experience with various aspects of group benefit and pension plan administration.
• Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
• Excellent attention to detail and discretion in handling confidential information.
• Basic critical thinking and problemsolving skills to resolve unique situations effectively.
• Proficiency in reading and interpreting policy legislation and procedure manuals.

Whats in it for you

• Being part of a team you can count on with leaders who support your growth and success.
• A comprehensive total rewards package and benefits to support your wellbeing.
• Flexible work arrangements to maintain a healthy worklife balance.
• Opportunities to give back including two paid volunteer days annually.

Ready to make a meaningful impact Apply now and become a key player in our Employee Services team!

At Walker your contribution matters. If you share our commitment to giving back to your community and caring about the environment wed love to hear from you. Our workplaces strive to reflect the diversity of the communities in which we operate. We welcome applicationsfrom qualified candidates of all ethnicities race religions gender identities and expression Indigenous communities and persons with disabilities.

Should you require any accommodation in applying for this role or throughout the interview process please let us know upon contact and we will collaborate with you to meet your thank all applicants for their interest however only those selected for further consideration will be contacted.

Required Experience :

Unclear Seniority

Key Skills

Channel Marketing,Accounting Tally,CSS,Corporate Risk Management,Hibernate,Brokerage

Experience : years

Vacancy : 1

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