Employee Relations Specialist – Grievances & Disability

Niagara Parks Commission; Niagara Falls; On-site; CAD 81,000 - 97,000; Full time

Benefits offered by this job

Defined Benefit Pension Plan

Extended health, dental, and vision

Life and disability insurance

Vacation entitlements

EFAP

Professional development

Discounts at Niagara Parks locations

Free passes to Niagara Parks

Perkopolis discounts

WEGO/Falls Incline access

Job summary

Niagara Parks Commission is seeking an Employee Relations Advisor to support managers and employees on collective agreements, policies, and disability management.

The role covers grievance administration, workplace investigations, accommodation coordination, and WSIB claims, reporting to the Senior Manager, Human Resources. The ideal candidate has CHRP and 3–5 years in a unionized environment, with strong interpersonal and analytical skills.

Qualifications

• Post-secondary education in Human Resources, Industrial Relations, Business Administration or related field.
• CHRP designation required; CHRL and/or Disability Management certification considered an asset.
• 3–5 years progressive experience in labour and employee relations and disability management in a unionized environment.
• Experience managing occupational and non-occupational disability claims, and conducting workplace investigations.

Responsibilities

• Provide day-to-day support to managers and employees on collective agreements, policies, and disability management.
• Administer grievances, coordinate meetings, maintain records, and monitor timelines.
• Participate in grievance meetings and labour-management discussions with documentation for review by HR leadership.
• Assist with workplace investigations and preparing investigation materials.
• Coordinate accommodation plans and return-to-work programs with stakeholders.
• Support WSIB claims administration and communication with stakeholders.

Skills

Interpersonal skills

Conflict resolution

Investigation

Problem-solving

Stakeholder management

Education

Post-secondary education in HR/IR/Business

CHRP designation required

Tools

Microsoft Office

HRIS systems

Job description

Niagara Parks Commission is seeking an Employee Relations Advisor to support managers and employees on collective agreements, policies, and disability management.

The role covers grievance administration, workplace investigations, accommodation coordination, and WSIB claims, reporting to the Senior Manager, Human Resources. The ideal candidate has CHRP and 3–5 years in a unionized environment, with strong interpersonal and analytical skills.