Employee Health Advisor

WestJet Group; Calgary; Hybrid; CAD 75,000 - 105,000; Full time

Job summary

WestJet Group is seeking an Employee Health Advisor to lead disability management, oversee disability and medical leave files, and craft effective return-to-work strategies. You will coordinate with healthcare professionals, benefits providers, and unions to support employees through rehabilitation and reintegration.

The role requires a bachelor’s degree in a social science or health field and 5–7 years of related experience, with knowledge of relevant legislation and disability software such as

Qualifications

• Bachelor’s degree in a social science or health-related field.
• 5–7 years of disability management experience, including return-to-work planning.
• Knowledge of Human Rights, Workers’ Compensation Act, Privacy Legislation; WCB is an asset.
• Bilingual in French and English an asset.

Responsibilities

• Disability claims management including STD/LTD and medical leaves.
• Develop and implement return-to-work plans with modified duties.
• Provide expert guidance on disability management practices and training to management and staff.
• Coordinate with healthcare professionals, benefits providers, and unions.
• Maintain and update disability management policies and procedures.

Skills

Communication

Problem solving

Relationship building

Education

Bachelor’s degree in social science/health field

Professional designation (RRP/CRTWC/CDMP)

Tools

Cority

Microsoft Office

Job description

Overview:

WestJet Is hiring an Employee Health Advisor. This person plays a critical role in managing and supporting disability cases and workplace accommodations. You will be key to promoting a healthy work environment, facilitating successful rehabilitation, and ensuring employees' smooth reintegration into the workplace following health-related absences.

Key Deliverables:

• Disability Claims Management: Oversee the management of Non-OCC (STD/LTD), and medical leave files, including requests for accommodation. Confirm medical work restrictions and ensure safe and effective return-to-work plans for employees.
• Return to Work Activities: Develop and implement return-to-work plans by confirming medical work restrictions and identifying appropriate modified duties. Collaborate with key stakeholders to ensure successful reintegration of employees into their roles.
• Consulting and Providing Expert Advice: Offer guidance on disability management practices and legislation. Provide training and education to management and employees on disability management standards and procedures.
• Coordination with External Parties: Liaise between employees, healthcare professionals, benefits providers, and associations/unions to support employees throughout the disability management process.
• Policy and Procedure Development: Maintain and update the disability management practices manual to reflect current company policy, legislation, and professional ethics.

We offer a supportive work environment committed to employee health and wellness, with opportunities for professional growth and development.

Experience and Qualifications:

• Bachelor’s degree in a social science/health-related field or equivalent experience.
• Professional designation such as RRP, CRTWC, CDMP, or related is preferred.
• Minimum of 5 to 7 years of related professional experience in Disability Management, including return to work planning and rehabilitation practices.
• Knowledge of relevant legislation (Human Rights, Workers’ Compensation Act, Privacy Legislation).
• Strong understanding of disability case management and employee rehabilitation processes.
• Experience in OCC (WCB), an asset.
• Excellent communication, problem solving skills and the ability to establish effective working relationships.
• Proficiency in Microsoft Office suite.
• The ability to interpret and apply corporate policies, STD/LTD contracts, and collective agreements.
• Proficiency in Disability Management suites/software (i.e. Cority, etc.)
• Knowledge of medical conditions, treatments, disability duration guidelines and medical terminology.
• Bilingual in both French and English (proficiency in both written and verbal) an asset.

This role may require occasional evening and weekend work.