Employee Experience- Winter 2027 Co-op

CIBC; Toronto; Hybrid; CAD 20,000 - 25,000; Full time

Benefits offered by this job

MomentMakers program

Employee assistance programs

Banking benefit

Job summary

CIBC is seeking an Employee Experience Co-op in Toronto to support enterprise initiatives focused on improving the employee journey. You will assist with research, reporting, content creation, and analysis while collaborating with a wide range of partners across the organization.

You’ll gain practical experience in analysis, communications, and experience design within a hybrid work setup, with 1-3 days on-site and remaining days remote. This role is a 4-month term starting January 2027.

Qualifications

• Degree/diploma in Human Resources, Business, Communications, Organizational Behaviour, or related field.
• Currently enrolled in post-secondary education and returning to full-time studies.
• Experience with Microsoft Office (Word, Excel, PowerPoint); AI/Power BI/Power Automate is a plus.

Responsibilities

• Support project delivery by coordinating day-to-day activities across employee experience initiatives.
• Analyze and organize information; identify trends, content gaps and opportunities.
• Create presentations and content to support knowledge management and internal communications.
• Collaborate with partners across the enterprise to gather input and advance initiatives.
• Improve processes and workflows to enhance content and tools for employees.
• Provide administrative and coordination support with accuracy and proactivity.

Skills

Collaboration

Communication

Education

Degree in HR, Business, Communications, Organizational Behaviour

Tools

Microsoft Office

Power BI

Power Automate

AI tools exposure

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com.

What You'll Be Doing

The Employee Experience team plays a central role in shaping and elevating the end-to-end employee journey at CIBC. As an Employee Experience Co-op, you'll support projects that strengthen employee journeys across the enterprise by helping the team review programs, identify opportunities for improvement, and create more streamlined, meaningful experiences for employees. You'll contribute to research, reporting, presentation development, and content creation that supports both internal stakeholders and the broader employee experience strategy. You'll also help collect and analyze information, identify content and experience gaps, and support the design of clear, engaging materials for employees. This role gives you the opportunity to work with a wide range of partners, contribute to cross‑functional initiatives, and build practical experience in analysis, communications, and experience design.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on‑site, while other days will be remote.

Important information

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
• You must be currently enrolled in post‑secondary education and returning to full‑time studies to be eligible. However, you do not need to be in a registered co‑op program to be considered for a role.
• Duration of term: 4 months (January – April 2027)

How You'll Succeed

• Support project delivery - Coordinate day‑to‑day activities in support of employee experience initiatives, helping the team manage priorities, timelines, and deliverables across multiple projects.
• Analyze and organize information - Assist with research, reporting, and analysis to identify trends, content gaps, and opportunities to improve employee experiences.
• Create meaningful content - Help build presentations and content that support knowledge management, communication, culture, and enhance experiences across internal platforms.
• Collaborate with partners - Work closely with team members, people leaders, and stakeholders across the enterprise to support meetings, gather input, and move initiatives forward.
• Improve processes and workflows - Contribute ideas that help streamline content, enhance workflows, and improve how employees interact with tools, programs, and resources.
• Maintain operational excellence - Provide administrative and coordination support with a strong focus on accuracy, organization, and proactive follow‑through.

Who You Are

• You have a degree/diploma in Human Resources, Business, Communications, Organizational Behaviour, or a related field. You must be currently enrolled in post‑secondary education and returning to full‑time studies after your work term.
• You can demonstrate experience in Microsoft Office, including Word, Excel, and PowerPoint.. It’s an asset if you have exposure to AI, Power Automate, or Power BI.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points‑based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• Subject to program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-04-23

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Collaboration, Communication