Client Services, Winter 2027 Co-op

CIBC US; Toronto; On-site; CAD 35,000 - 43,000; Full time

Job summary

CIBC in Toronto is seeking a Client Services co-op to support the Chief Administrative Office’s monthly reconciliations and annual reviews of client entities. You will manage documentation, perform background checks, and input data into the workflow system as part of a collaborative team.

You are a student in business, economics, or law returning to full-time studies, with MS Office experience and a keen eye for detail.

Qualifications

• Currently pursuing post-secondary education in business, economics, or law.
• Proficient with Microsoft Office for data analysis, reporting, and organizing information.
• Attention to detail and ability to maintain organized records; experience with workflow/case management is a plus.

Responsibilities

• Process Support - assist with monthly reconciliations and entity reviews to ensure data accuracy and compliance.
• Documentation Management - capture, organize and maintain documents in the workflow system.
• Due Diligence Support - perform background checks and help keep records complete and up to date.
• Analyst Support - assist analysts with data entry, research, and daily administrative tasks.
• Team Collaboration - work with colleagues across the group to meet deadlines and deliver high-quality client service.

Skills

Client Services

Customer Service

Deadline Management

Microsoft Office

Organizing

Education

Pursuing post-secondary education (Business/Economics/Law)

Tools

Microsoft Office

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As part of the Chief Administrative Office’s Client Services team, you’ll play an important role in supporting our monthly reconciliation processes and annual reviews of client entities. As a Client Services co-op, you’ll support analysts and other team members by managing documentation, conducting background checks, and capturing data in our workflow system. Your work will help maintain accurate records and support compliance with regulatory requirements. You’ll gain exposure to the fast-paced capital markets environment, collaborate with experienced professionals, and build practical skills for your future career. This is a great opportunity for a student pursuing a degree in business, economics, or law who is eager to learn and contribute in a collaborative team environment. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Important information

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. This is an 8 month opportunity.

How you’ll succeed

• Process Support - Support monthly reconciliations and annual entity reviews to help maintain data accuracy and compliance with regulatory requirements.
• Documentation Management - Capture, organize, and maintain documentation in the workflow system to support effective record‑keeping.
• Due Diligence Support - Conduct background checks and help ensure records are complete, accurate, and up to date.
• Analyst Support - Assist analysts with data entry, research, and day‑to‑day administrative activities to keep work moving forward efficiently.
• Team Collaboration - Partner with team members across the group to meet deadlines and deliver a high standard of client service.

Who you are

You’re currently pursuing post-secondary education. You’re enrolled in a degree program in business, economics, law, or a related field, and you’ll be returning to full‑time studies after your work term. You can demonstrate experience in Microsoft Office, including Excel for data analysis, reporting, and organizing information. It’s an asset if you have experience working with workflow or case management systems. You know that details matter. You pay close attention to accuracy and maintain organized records in everything you do. You’re motivated by collective success. You enjoy working with others and contributing to a collaborative team environment to achieve shared goals. Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]. CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date: 2027-08-20

Job Location: Toronto-141 Bay, 14th Floor

Employment Type: Temporary (Fixed Term)

Weekly Hours: 37.5

Skills: Client Services, Customer Service, Deadline Management, Microsoft Office, Organizing

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.