Employee Experience Specialist

Commonwealth Retirement Advisors; Toronto; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Home Office Stipend

Annual Learning & Development Budget

Job summary

Common Wealth is seeking an Employee Experience Specialist to help enhance our company culture and support team members in doing their best work. Reporting to the Head of People Operations, you will gain broad exposure in People Operations within a high‑growth environment.

We value organization, proactive thinking and reliability as we scale from ~50 employees to a larger team. The role includes onboarding, office management, events, and tech setup responsibilities with room to grow.

Qualifications

• Organized, proactive and service‑oriented mindset.
• Strong judgment and discretion handling sensitive information.
• Willingness to own processes and improve workflows.
• Fast learner with ability to grow into larger projects.

Responsibilities

• Support People Operations with recruiting, onboarding and offboarding tasks.
• Maintain employee files and track vacations and HR data.
• Coordinate and manage the physical office and assets.
• Plan and run both in‑person and virtual events for employees and partners.

Skills

Organized

Forward-thinking

Good judgment

Process-minded

Fast learner

Reliable

Job description

Location

This role is based in Toronto. Given the collaborative nature of the position, we expect a minimum of three days per week in the office, with frequency varying based on business needs. Candidates should be local to the Greater Toronto Area (GTA) and comfortable coming in as the role requires.

About

Common Wealth exists to make retirement security accessible to all Canadians. As Canada’s fastest-growing group retirement provider, we serve over 1,700 employers across the country and are helping tens of thousands of Canadians build long-term financial security. Our award-winning retirement technology and services platform makes it easy for employers of all sizes to offer competitive retirement benefits, empowers members to build wealth with confidence, and equips advisors with tools to better serve their clients. We work closely with a rapidly expanding network of advisors, for whom we strive to be a true partner in powering the growth of their business.

About the Opportunity

We’re looking for an Employee Experience Specialist to support continuous improvement of our company culture and help our team members do their best work. This is a great opportunity for someone early in their career to get broad exposure to a high-growth business and build diverse skills in People Operations. At Common Wealth, we believe that culture is critical to business success. Investing in culture and employee experience will be especially important over the coming years as we scale from current headcount of about 50 employees to a larger organization. We also believe that creating positive, high-quality employee experiences will translate into positive, high-quality experiences for our clients and partners. You’ll report to our Head of People Operations, and as the role grows, so will your responsibilities within the People Operations function.

What you will do:

• Support People Operations. Working closely with our Head of People Operations, you’ll provide support for a wide variety of People-related activities. This includes supporting recruiting and hiring activities, keeping employee files up to date, tracking vacations, and helping to organize and execute all employee onboarding and offboarding activities. It also includes support for strategic initiatives led by the People function, including employee training programs and efforts to improve our knowledge management.
• Manage our physical office. We strive to create an office where employees want to come in and collaborate to get their best work done. You'll order and organize office supplies and equipment, act as the liaison between property managers and Common Wealth, manage mail and courier needs, and anticipate what the team needs before it's asked for. You'll continuously improve our office environment to it's a welcome space for productivity, creativity, and collaboration.
• Plan and run company events. You'll own the full cycle of the physical and virtual events we run at Common Wealth, from planning through to execution, getting feedback and adjusting when needed. This includes our annual employee summit, training and education events for our partners, and other events planned by various teams across the business.
• Support our tech setup. Working closely with our Head of Engineering, you’ll wipe laptops, set new employees up in our back-end systems, and own the inventory of physical equipment.

Who You Are

• Organized and service-oriented. You're skilled at organizing the people and processes that keep a business running, and you take real pride in making everyone’s day easier. No task is too big or too small for you.
• Forward-thinking. You anticipate what’s coming and prepare for it without being asked, always looking at the business with a holistic, ownership mindset.
• A person with good judgment. You handle sensitive information with discretion, communicate professionally across audiences, and use resources responsibly and efficiently. You have high emotional intelligence and good judgment when it comes to people.
• Process-minded. You understand office management best practices and are always looking for ways to evolve processes as the team and company grow.
• A fast and eager learner. You're early in your career and excited to take on new challenges, build your skills, and grow into bigger projects over time. You can learn new skills quickly.
• Reliable. You do what you say you'll do, honor your commitments, and respect others’ time by showing up prepared and on time.

Nice to have:

• Experience or education in people operations / human resources / office management
• Experience running an event from start to finish
• Experience working in a high-growth company or other fast-paced, demanding environment

Why Work With Us

Working at Common Wealth provides you the opportunity to work in a high-growth business that is changing the lives of Canadians. In addition to a competitive salary of $60,000 - 75,000, you will receive health and dental benefits, life insurance, a Health Spending Account, a 5% employer match into one of our award-winning group retirement plans, and four weeks of vacation. Our growing team combines deep expertise in the key disciplines necessary to help our customers achieve retirement success.

Benefits

• Join a mission-driven company transforming retirement in Canada
• High-growth environment with autonomy and clear career pathways
• Salary of $60,000 - 75,000
• Medical, dental and vision benefits
• Health Spending Account
• 5% employer match into our group retirement plan
• 4 weeks vacation
• Home Office Stipend
• Annual Learning & Development Budget
• Flex Holiday and Summer Friday Program
• Annual Company Summit

We are a respectful workplace committed to building a skilled and diverse workforce. We believe in fostering an inclusive work environment where all individuals have an opportunity to succeed. We welcome and encourage applications from everyone. We look forward to hearing from you!