Emergency Shelter Resource Worker

Lookout Housing and Health Society; New Westminster; On-site; CAD 40,000 - 43,000; Part time

Job summary

Lookout Housing and Health Society in New Westminster, BC, invites applications for a Shelter Resource Worker (SRW) in a 24/7 emergency shelter serving adults facing homelessness, addictions, and mental health challenges. The SRW conducts intakes, orientations, and connects guests to Lookout and community resources.

A respirator fit test is required; COR certification and WorkSafeBC health and safety compliance are part of the role.

Qualifications

• Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience
• Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction
• Must have current Occupational First Aid Level 1 Certificate
• Crisis Intervention Skills (CPI), Naloxone and Trauma Informed Practice training is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – Vulnerable Sector required

Responsibilities

• Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
• Accept referrals, and identify and share information with a variety of Lookout’s external resources
• Refer guests to a variety of community services
• Interview and provide basic necessities; ensuring a safe and supportive environment for all
• Complete required records and maintain statistical data
• Support others in the shelter who are in need of assistance
• Provide assistance for new staff
• Sleeping during shifts is not permitted
• Ensure compliance with health and safety requirements

Skills

Crisis Intervention Skills (CPI)

Naloxone

Trauma‑Informed Practice

Communication skills

Documentation

Independent work

Education

Grade 12 + 2 years related experience

Related Certificate

Job description

Lookout Housing and Health Society in New Westminster, BC, invites applications for a Shelter Resource Worker (SRW) in a 24/7 emergency shelter serving adults facing homelessness, addictions, and mental health challenges. The SRW conducts intakes, orientations, and connects guests to Lookout and community resources.

A respirator fit test is required; COR certification and WorkSafeBC health and safety compliance are part of the role.