Embodied Carbon Decarbonization Manager

Entuitive; Vancouver; Hybrid; CAD 33,000 - 36,000; Full time

Benefits offered by this job

Growth opportunities

Reputable national company

Rewarding work environment

Job summary

Commissionaires BC is seeking an Operations Centre Coordinator to provide scheduling and customer service for Security Officers and clients across British Columbia. This casual, on-call role covers varied shifts, with 24/7 operations, including days, evenings, and overnights.

Pay rate is $24.50/hr, with work done both in the office and from home. Opportunities for growth, a reputable national company, and a rewarding work environment are offered.

Qualifications

• Excellent customer service skills.
• Clear criminal record with ability to obtain a reliability security clearance.
• Have resided in Canada for a minimum of 5 years (due to above security clearance eligibility).
• Intermediate computer skills.
• Able to work under pressure.

Responsibilities

• Responding to and monitoring staffing/service requests from internal and external clients.
• Answering calls from employees and members of the public and assisting with their queries.
• Selecting appropriate employees to fill staffing service requests.
• Providing a clear and accurate description of work assignments to employees.
• Shift scheduling using in-house software programs.
• Ensuring the safety of all staff working alone by effectively monitoring our Lone Work Program system.
• Maintaining a detailed log after the end of each shift.
• Producing ad hoc reports as required by various departments.
• Conducting follow-up reviews with clients to ensure client satisfaction.

Skills

Customer service

Criminal record check

Canadian residency

Computer skills

Work under pressure

Tools

Lone Work Program

In-house scheduling software

Job description

Our Story

Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country. Commissionaires provides security services for over 200 sites and are located in over 110 communities across the province.

Our client base runs from the Federal Government to local municipalities, airports, industrial sectors, and commercial/residential buildings. Our guards are not only behind the scenes providing security and access control, but front and centre providing valued customer service to the public.

Job Summary

Reporting to the Supervisor, Operations, the Operations Centre Coordinator will be responsible for providing scheduling and customer service to our Security Officers and to our valued clients across British Columbia. The position works closely with the Operations and Human Resources team to ensure scheduling requests are met. We are looking for a casual, on-call coordinator to provide coverage support for our team. As we operate 24/7, this role involves a variety of shift times and days, including weekdays, weekends, daytime, afternoon, and overnight shifts. Availability from throughout the week, including days and afternoons, is essential.

Compensation

Payrate: $24.50/hr. The position will see you working both in office and from home.

What’s in it for you?

• Opportunity for growth & advancement within the organization
• Work for a reputable and nationally known company
• A challenging yet rewarding work environment

Responsibilities

• Responding to and monitoring staffing/service requests from internal and external clients
• Answering calls from employees and members of the public and assisting with their queries
• Selecting appropriate employees to fill staffing service requests
• Providing a clear and accurate description of work assignments to employees
• Shift scheduling using in-house software programs
• Ensuring the safety of all staff working alone by effectively monitoring our Lone Work Program system
• Maintaining a detailed log after the end of each shift
• Producing ad hoc reports as required by various departments
• Conducting follow-up reviews with clients to ensure client satisfaction

Must-Haves

• Excellent customer service skills
• Clear criminal record with ability to obtain a reliability security clearance
• Have resided in Canada for a minimum of 5 years (due to above security clearance eligibility)
• Intermediate computer skills
• Able to work under pressure

Nice-To-Haves

• Hold OFA 1 or OFA 2 BC Security Licence

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