Recruitment & Operations Coordinator - Kelowna

Commissionaire; Kelowna; On-site; CAD 48,000 - 58,000; Full time

Job summary

Commissionaires in Kelowna is seeking a Recruitment & Operations Coordinator to support our HR team and ensure staffing for client contracts. Based in our Kelowna office, you will manage end-to-end recruitment, onboarding, and training coordination.

You will handle security clearances, coordinate uniforms, workforce deployment, scheduling, and collaborate across departments to improve processes. Experience with ATS systems like JazzHR is helpful; government background checks required.

Qualifications

• Previous experience in a high-volume recruitment/administration environment.
• Demonstrated ability to meet tight deadlines.
• Customer service driven with mediation & conflict resolution skills.
• Proven time management and organizational skills.
• Experience using an ATS system (JazzHR preferred but not essential).

Responsibilities

• Execute full-cycle recruitment (postings, screening, interviewing, reference checks, offer letters, onboarding etc).
• Submit candidate criminal checks and Government of Canada/RCMP security clearance processing.
• Manage new hire training requirements.
• Represent Commissionaires at local recruitment campaigns, career fairs, etc.
• Use JazzHR ATS.
• Assist in running BST courses in the Kelowna office.
• Cross departmental collaboration for continuous improvement.

Skills

Recruitment coordination

Time management

Customer service

Conflict resolution

Tools

JazzHR

Job description

Commissionaires is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927 with a strong reputation in the industry.

Our mandate is to give back to those who served and continue to serve in our communities and country.

Commissionaires services over 200 sites and are located in over 110 communities across the province. Our client base runs from the federal government to local municipalities, airports, industrial sectors, and commercial/residential buildings.

Reporting to the Manager, Recruitment the Recruitment & Operations Coordinator will play a pivotal role within our operations and HR team ensuring that we have the right staff in place to service our client contracts

Full time based out of our Kelowna office

Salary: $53,000 per year plus extended health and dental benefits

Major Responsibilities

Recruitment:

• Executes full cycle recruitment (postings, screening, interviewing, reference checking, offer letters preparation and presentation, all paperwork/administrative processes, on boarding etc)
• Submit candidate criminal checks and government of Canada/RCMP security clearance processing
• Manages any new hire training requirements.
• Represents Commissionaires at local recruitment campaigns, career fairs, etc.
• Uses and mains the ATS system (JazzHR)
• Assists in running of BST courses in the Kelowna office
• Cross departmental collaboration for continuous improvement

Uniforms/Equipment:

• Oversee/support inventory, ordering, and distribution of uniforms and equipment, including issuance of uniform/equipment items for new and existing staff
• Track issued items and manage returns and replacements as needed
• Maintain accurate inventory records and financial tracking
• Assist with regular financial reporting

Operations Support:

• Manage HomeWatch program, including being main point of contact for clients and monitoring updates/issues

• Assist with the running and auditing of our security contracts, including training and compliance reporting
• Assist client services team with management of scheduling, forecasting and work force deployment
• Assist Client Services team with administrative duties including training, performance and discipline management of front line staff

Skills andRequirements

• Previous experience within a high volume recruitment/administration environment is beneficial but not essential
• Demonstrated ability to meet tight deadlines
• Customer service driven with mediation & conflict resolution skills
• Proven time management and organizational skills
• Previous experience using an ATS system (JazzHR preferred but not essential)

Required Security Clearances

• Must consent to a Criminal Background Check
• Must have been living in Canada for 5 or more years, and be a citizen or PR for clearances required for the role