Embedded Security Technician - FIFO 14/14

Convergint

Calgary

On-site

CAD 60,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical + dental

RRSP matching

Paid time off

Tuition reimbursement

Safety culture

Job summary

Convergint is seeking an Embedded Security Systems Technician to join our Fort McMurray team. You will install, program, test, and service security systems while supporting customers and projects with a focus on reliable service delivery.

The role requires hands-on installation expertise, ability to work with Windows/Linux servers, and strong communication skills to ensure customer satisfaction on varied timelines and budgets.

Qualifications

Diploma in Electronics preferred.
Three to five years of relevant field experience in electronic security is essential.
Solid experience with Windows and Linux-based servers and server administration.

Responsibilities

Installs, programs, tests, repairs, and services security systems and equipment.
Audit and improve electronic security technology including servers, software, and integration.
Provide training and support, and document electronic security technology."],
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Skills

Customer service

Driver's license

Self-starter

Project management

Communication skills

Analytical mind

Read blueprints/drawings

Electrical aptitude

Hand tools

Security systems experience

Education

Diploma in Electronics

Trade experience

Tools

Windows server

Linux server

Server administration

Job description

Convergint is currently recruiting for an Embedded Security Systems Technician to join our team in Fort McMurray. As an Embedded Security Technician, you will be responsible for providing customer and technical support for installed systems that may be moderately complex. Services and supports existing customer by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Security Systems and the installation of small or less complex projects.

Shift Details

This is a FIFO role with a 14/14 shift.

Who You Are

You have a passion for providing world‑class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of ten values and beliefs which drive our unmatched culture, making us the #1 global, serviced‑based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Installs, programs, test, repairs, and services a variety of security systems and equipment.
Implement, maintain, audit, and improve electronic security technology including security systems, servers, software, and systems integration, as well as communication and intelligence platforms.
Support the administration and documentation of electronic security technology, as well as providing training and support.
Executes all work in accordance with provincial regulations, local regulations, general best practices, and company health and safety policies and procedures.
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Executes many of the technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start‑up, certification testing, customer training, close‑out documentation, and ongoing technical support.
Identifies potential project risks, communicates to appropriate parties, and assists in the development and implementation of strategies to minimize impact.
Interact with third‑party companies and vendors with regards to electronic security technology projects, service, and maintenance.
Acts as “our customer’s best service provider” at all times, ensuring Convergint is the customer’s first choice for service.
Communicates with and works with other team members consistently to improve overall operations of the Convergint Technology Center.
Keeps up to date and informed on all company policies.
Presents a professional image of Convergint at all times in appearance and behaviour.
Performs other duties and responsibilities as requested or required.

What You’ll Need

Strong customer focus and ability to work under pressure; ability to maintain awareness and meet customer needs without prompting.
Valid and clean driver’s license.
Must be a self‑starter and work well with minimal supervision.
Travel to and on job sites is required. Valid driver’s license required.
Some experience with server and computer administration.
Understanding of electronic security network infrastructure and architecture.
IP address management and deployment.
Ability to thrive in a rapidly changing environment with limited instruction.
Strong communication skills and relentless attention to detail.
An analytical mind that can solve complex issues while remaining data informed.
Strong project management skills.
Hands‑on security systems installation, service, and maintenance.
Experience with security systems troubleshooting.
Must be a self‑starter and work well without direct supervision.
Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills.
Strong verbal, written and interpersonal communication skills.
Solid organizational skills and the ability to handle multiple projects simultaneously.

Requirements

Diploma in Electronics preferred.
Relevant trade experience preferred.
Three to five years of previous, relevant field experience in the electronic security industry is essential.
In‑depth experience in a security role, including management of electronic security technology, project management, and providing security systems support in a large‑scale environment.
Solid experience with Windows and Linux‑based server and computer systems.
Solid experience with server and computer administration.

Company Benefits And Perks