Electro-Mechanical Technician Team Lead

Intelcom Courrier Canada INC; Mississauga; On-site; CAD 81,000 - 102,000; Full time

Benefits offered by this job

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Growth opportunities

Job summary

Intelcom | Dragonfly is seeking a hands-on Team Lead Maintenance to perform preventive, corrective, and emergency maintenance on automated sortation and conveyors. You will lead technicians, coordinate daily tasks, and ensure PM schedules are followed in a fast-paced, production-driven environment.

The role requires 3–5 years of experience with automated equipment, strong PLC and electrical knowledge, and a proven ability to work on the floor with operations teams.

Qualifications

• Certificate of Qualification in Industrial Mechanic (Millwright) 433A or Electromechanical Technician or equivalent
• Minimum 3–5 years hands-on experience maintaining automated equipment (sorters, conveyors, or similar)
• Post-secondary education in electromechanics, industrial maintenance, or related field (asset)

Responsibilities

• Hands-on maintenance of sorters, conveyors, and related systems
• Lead, coach, and coordinate maintenance technicians
• Plan and prioritize maintenance activities based on system needs
• Manage spare parts inventory and procurement
• Coordinate with vendors and external contractors as needed
• Support continuous improvement to enhance reliability and uptime
• Interface with Operations to align maintenance with production schedules

Skills

Team leadership

Strong communication

Prioritization

Autonomous work

Education

Certificate of Qualification: Industrial Mechanic (433A) or Electromechanical Technician

Post-secondary education in electromechanics/industrial maintenance

Tools

Conveyor systems

Automated sortation equipment

Programmable logic controllers (PLCs)

Job description

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics.

Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Salary Range $81,376.00 - $101,719.50.

Key Responsibilities

• Hands-On Maintenance (Primary Responsibility)
  • Perform preventative maintenance (PM) on sorters, conveyors, and associated systems
  • Execute corrective maintenance (CM) to diagnose and repair mechanical, electrical, and control issues
  • Respond to and resolve emergency maintenance (EM) events and breakdowns
  • Troubleshoot system issues to minimize downtime and improve reliability
  • Perform inspections, cleaning, adjustments, and component replacements
  • Support system startups, shutdowns, and testing after maintenance activities
  • Spend the majority of time on the floor performing maintenance work alongside technicians
• Team Leadership & Coordination
  • Train, coach, and support maintenance technicians
  • Assign and coordinate daily maintenance tasks
  • Ensure proper execution of PM schedules and maintenance standards
  • Act as the technical point of contact for technicians during shifts
  • Promote safe work practices and ensure compliance with safety procedures
• Maintenance Planning & Execution
  • Plan and prioritize maintenance activities based on system needs and operational impact
  • Ensure PM compliance and completion
  • Maintain accurate documentation of maintenance activities
  • Support continuous improvement initiatives to enhance equipment reliability
• Inventory & Spare Parts Management
  • Manage spare parts inventory and ensure availability of critical components
  • Track usage and maintain appropriate inventory levels
  • Identify critical spare parts to reduce downtime
• Procurement & Vendor Coordination
  • Review and approve purchase orders (POs) for maintenance parts and services
  • Coordinate with vendors and contractors when external support is required
  • Ensure timely procurement of necessary materials
• Continuous Improvement & Reliability
  • Identify recurring issues and implement long-term solutions
  • Improve maintenance procedures and standards
  • Support reliability improvements across sorters and conveyor systems
• Operations Interface & Communication
  • Act as the primary point of contact between Operations and Maintenance
  • Translate operational issues into clear technical actions
  • Communicate downtime, risks, and maintenance activities to Operations
  • Align maintenance priorities with operational needs and sort schedules
  • Support live operations by rapidly diagnosing and resolving issues
  • Participate in daily operational meetings and shift handovers

Qualifications & Skills

Qualifications Certificate of Qualification in one of the following Ontario trades: Industrial Mechanic (Millwright) - 433A Electromechanical Technician or equivalent experience

Minimum 3-5 years of hands-on experience maintaining automated equipment (sorters, conveyors, or similar systems)

Post-secondary education in electromechanics, industrial maintenance, or related field (asset)

Technical Skills

• Strong hands-on experience with:
  • Conveyor systems and automated sortation equipment
  • Mechanical systems (bearings, drives, belts, alignment)
  • Electrical systems (motors, sensors, control panels)
  • Basic PLC troubleshooting
• Ability to:
  • Read and interpret electrical and mechanical drawings
  • Diagnose and resolve issues quickly in a live environment
  • Perform PM, CM, and EM independently

Leadership & Work Style

Proven ability to lead by example in a hands-on environment

Strong communication skills across technical and operations teams

Ability to prioritize in a fast-paced, production-driven environment

Comfortable working autonomously while coordinating a team

Work Environment & Expectations

Comfortable working in a high-paced automated facility

Must be available to support early-start operations and variable shifts

Strong on-floor presence with rapid response to operational issues

Role Expectations

This is a hands-on role, not a purely supervisory position The Team Lead is expected to actively perform maintenance work daily Success requires balancing: Technical execution Team coordination Operational alignment Strong presence on the floor during operations is critical

Why Join Intelcom | Dragonfly?

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company. At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Two Brands, One Company

Thanks for your interest in Intelcom | Dragonfly - our newly adopted corporate brand. As a Canadian leader in last-mile logistics and parcel delivery, Intelcom is our name in Québec while in the rest of Canada and internationally, we’re Dragonfly. Whether you’re interested in a job at Intelcom or at Dragonfly, it’s from this site that you will make your application. We are growing and looking for dynamic people to join our team. We offer challenging and rewarding career opportunities where you’ll work to achieve our goals... and yours.