Electrical Inside Sales and Post Order Management

Poco Energy Solutions; Calgary; Hybrid; CAD 52,000 - 78,000; Full time

Job summary

Poco Energy Solutions in Calgary, AB is seeking a Full-time Inside Sales and Post-order Management professional. You will handle inbound and outbound inquiries, estimate, prepare quotations, and support clients with technical and commercial information.

The role coordinates projects from opportunity to delivery, maintains CRM records, collaborates with suppliers, and contributes to forecasting and sales reporting while delivering outstanding customer service.

Qualifications

• Strong project coordination skills with ability to organize tasks and manage timelines.
• Analytical thinking to interpret technical information and review specifications.
• Customer service and communication to respond to inquiries and build relationships.
• Sales skills to identify opportunities, prepare quotations, follow up with customers, and support revenue growth.
• Proficiency with CRM and basic office software (e.g., Excel, Word, email) to manage records, reports, and documentation.
• Experience in electrical industry at design, construction, wholesale, or manufacturing levels is a strong asset.
• Post-secondary education in related trades, engineering technology, a related field, or equivalent combination of education and experience.

Responsibilities

• Handle inbound and outbound sales inquiries, estimating, and preparing quotations.
• Coordinate projects from initial opportunity through delivery, communicating with suppliers.
• Maintain CRM records, follow up on opportunities, and assist in forecasting and reporting sales activity.
• Collaborate with suppliers and sales team to deliver product solutions and provide outstanding customer service.

Skills

Project Coordination

Analytical Thinking

Customer Service

Sales Skills

CRM

Electrical Industry Experience

Education

Post-secondary education

Tools

CRM software

Microsoft Office

Job description

Company Description Poco Energy Solutions is an electrical manufacturers representative firm serving the western Canada market with electrical infrastructure, energy management, and power quality solutions. The company is recognized for providing soundly engineered solutions and support for electrical designers, contractors and channel partners in critical power, power quality, distribution, cable solutions, and MV/HV materials. The Poco team combines extensive technical understanding of electrical applications with a strong commitment to exceeding customer expectations. This commitment is reinforced through close partnerships with valued suppliers to deliver reliable, high-performance solutions.

Role Description This Full-time Inside Sales and Post-order Management role is a position based in Calgary, AB, with flexibility for work from home or hybrid work. This roll is a key link withing our sales team, day-to-day responsibilities include managing inbound and outbound sales inquiries, estimating, and preparing quotations, and supporting clients with technical and commercial information. The role involves coordinating projects from initial opportunity through delivery, communicating with suppliers, and ensuring accurate documentation. The individual will maintain CRM records, follow up on opportunities, and assist in forecasting and reporting sales activity. Collaboration with the suppliers and the sales team is key to selecting and delivering product solutions and to providing outstanding customer service throughout their experience.

Qualifications

• Strong Project Coordination skills, including organizing tasks, managing timelines, and supporting successful delivery of projects.
• Analytical and critical thinking skills to interpret technical information, review technical specifications, provide take-offs, proposals and manage post order processes.
• Customer Service and Communication skills to respond to client inquiries, build relationships, and provide clear, professional updates.
• Sales skills to identify opportunities, prepare quotations, follow up with customers, and support revenue growth.
• Proficiency with CRM and basic office software (e.g., Excel, Word, email) to manage records, reports, and documentation.
• Experience in electrical industry at the design, construction, wholesale, or manufacturing levels will be a strong asset.
• Post-secondary education in related trades, engineering technology, a related field, or equivalent combination of education and experience.