Associate Inside Sales Representative

Wesco; Sarnia; On-site; Full time

Job summary

Wesco is seeking an Associate Inside Sales Representative to enhance customer satisfaction and drive sales through effective communication and collaboration. This role involves managing customer orders, suggesting products, and contributing to team goals in a dynamic environment. Join a leading company that values teamwork and diversity, offering competitive compensation and benefits.

Benefits

Paid Time Off

Insurance

Retirement Plans

Qualifications

• 0-2 years of experience in sales and sales administration.
• Ability to solve routine problems independently.

Responsibilities

• Obtain orders through email and telephone calls.
• Prepare and follow up on quotations to secure orders.
• Report industry trends and customer feedback to management.

Skills

Sales

Communication

Teamwork

Attention to Detail

Education

High School Degree

Bachelor’s Degree

Tools

Microsoft Office

Job description

Job Description

As an Associate Inside Sales Representative, you will interact with existing customers, primarily by phone and email, to increase sales of the company's products and/or services by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

1. Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock-outs and expected delivery dates.
2. Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
3. With guidance, own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
4. Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reasons for loss of orders.
5. Review open customer order reports and act on open items, including those at risk of missing customer’s promised delivery date.
6. Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
7. Report industry trends, competitive pricing, and customer feedback to management.

Qualifications

• High School Degree or Equivalent required; Bachelor’s degree preferred.
• Preferred knowledge and experience in sales and sales administration; still acquiring higher-level knowledge and skills, but a productive professional contributor (0-2 years).
• Familiar with Microsoft Office and basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment.
• Excellent verbal and written communication skills.
• Attention to detail.
• Ability to prospect and market concepts to existing and potential new accounts.
• Ability to solve routine or standard problems independently.
• Ability to identify and define problems and possible solutions independently; select among existing solutions.
• Ability to work independently with supervision.

Compensation: $21.21 to $31.81 per Hour. This amount is an estimate; actual offers may vary based on location, education, experience, and other factors. Compensation may include bonuses, equity, and other benefits such as paid time off, insurance, and retirement plans. More information about benefits is available here.

About The Team

At Wesco, we build, connect, power, and protect the world. As a leading provider of distribution, logistics, and supply chain solutions, we create a dependable world.

Our greatest asset is our people. Wesco promotes a culture of respect, teamwork, and diversity, with over 20,000 employees worldwide. We offer comprehensive benefits and community engagement opportunities.

Learn more about working at Wesco and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded Fortune 500 company (NYSE: WCC).

Wesco provides equal employment opportunities to all employees and applicants, making employment decisions without regard to protected characteristics. US applicants only. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.