customer service clerk

Employment and Social Development Canada; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company is seeking a customer service clerk in Winnipeg. The role involves addressing customer inquiries, managing complaints, and performing general office duties. Ideal candidates will have a secondary school graduation certificate and 1-2 years of relevant experience. This permanent full-time position offers competitive hourly wages and various benefits.

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Group insurance benefits

Life insurance

Long-term care insurance

Free parking available

Qualifications

• 1 to 2 years of experience in customer service.
• Punctual, organized, and client-focused.
• Proficient in MS Office applications.

Responsibilities

• Address customers' complaints or concerns.
• Answer inquiries and provide information to customers.
• Perform general office duties and maintain records.

Skills

Client focus

Excellent oral communication

Excellent written communication

Organized

Team player

Reliability

Flexibility

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Outlook

MS Windows

MS Word

MS PowerPoint

Job description

Posted onMay 20, 2025 by Employer details Mat Master

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Job details

customer service clerk

Posted onMay 20, 2025 by Employer details Mat Master

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Job details

Education: Secondary (high) school graduation certificate. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Explain procedures, risks and benefits to clients. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS PowerPoint. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you currently legally able to work in Canada?. Do you have previous experience in this field of employment?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Long term benefits: Long-term care insurance. Other benefits: Free parking available.

• Location Winnipeg , MB
• Workplace information On site
• Salary $ 17.00 to $ 20.00 HOUR hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Day
• Starts as soon as possible
• Benefits:Health benefits, Financial benefits, Long term benefits, Other benefits
• vacancies 1 vacancy
• Source Job Bank #3309769

• Winnipeg, MB

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments
• Explain procedures, risks and benefits to clients

Experience and specialization

Computer and technology knowledge

• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS PowerPoint

Additional information

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-06-03

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