Clerk HMR and ALC-FT

Sobeys; Waterloo; Hybrid; CAD 35,000 - 55,000; Full time

Job summary

Join a proudly Canadian company that values community and exceptional service. As a Clerk HMR and ALC, you will play a crucial role in delivering outstanding shopping experiences while adhering to safety protocols and fostering customer loyalty. This position offers a dynamic environment where your contributions help shape the community and improve lives. With a commitment to employee well-being and development, you will enjoy a comprehensive rewards package that supports your physical, financial, and emotional health. Seize the opportunity to make a meaningful impact in the lives of customers and your colleagues.

Benefits

Health and Dental Coverage

Life Insurance

Retirement and Savings Plan

In-store Discount

Learning and Development Resources

Parental Leave Top-up

Paid Vacation and Days-off

Access to Virtual Health Care

Employee and Family Assistance Program

Qualifications

• Ability to work independently in a fast-paced environment.
• Experience in customer service and inventory control.

Responsibilities

• Deliver exceptional customer service and foster customer loyalty.
• Assist in the preparation and handling of deli products.
• Maintain a clean and safe working environment.

Skills

Customer Service

Inventory Control

Food Safety Protocols

Physical Work

Job description

Requisition ID: 189357
Career Group: Store Careers
Job Category: Retail - HMR
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Waterloo
Location: 4729 Northfield Sobeys

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Clerk HMR and ALC is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Follow and Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety,
corporate policies, and other programs and initiatives
• Utilize all required Personal Protective Equipment (PPE)
• Inventory control procedures followed when ordering and receiving stock
• Support and process customer meal orders
• Assist in performing program execution and merchandising of product
• In accordance with relevant Food Safety policies, handle and prepare cold and hot deli products
• Assist in the increase of store sales by actively promoting products
• Support and participate in the training of junior staff
• Order and receive stock in accordance with company inventory control procedures as required
• Process department shrink
• Maintain a clean and safe working environment as per Company requirements
• Provide customer service to meet customer needs
• Other duties as required

What you have to offer:

• Ability to work independently in a fast paced environment

• Customer service
• May be required to lift up to 50lbs
• Two person lift required for weights exceeding 50lbs
• Ability to stand for long periods of time
• Physical work including; but not limited to bending, lifting, and reaching
• Exposure to varying temperatures over short periods of time
• Exposure to sanitation and cleaning chemicals
• Flexible hours and overtime

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.