Store Manager- Intercity Shopping Centre

PANDORA; Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading jewelry brand as a Store Manager, where you'll immerse yourself in the brand culture while delivering exceptional customer experiences. You'll lead a passionate team, drive sales, and create unforgettable shopping moments. This role offers growth opportunities and a robust compensation package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Product Discounts

Tuition Reimbursement

Paid Time Off

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong written and verbal communication skills.

Responsibilities

• Engage with customers and manage a team to drive sales.
• Coach and inspire the sales team to achieve KPIs.

Skills

Leadership

Communication

Analytical Thinking

Education

High School Diploma

Tools

Microsoft Office 365 Suite

Job description

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team :

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

• Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they :

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities to surpass commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Expand your network and attract top talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources team to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure the timely implementation of visual merchandising directives, operational efficiency, and ongoing talent development.
• Perform all other duties as assigned.

Craft your career with us if you have :

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Strong written and verbal communication skills with a caring approach.
• Ability to connect with people at all levels and captivate an audience.
• Sharp business acumen and analytical thinking to deliver positive results.
• Skilled in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• At least 18 years old with proof of identity and eligibility to work.
• Flexibility to work nights, weekends, and holidays, with physical ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits :

• Robust compensation package including base salary, bonus, and RRSP program.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life insurance, and product discounts.
• Opportunities for growth through learning and development programs, LinkedIn Learning, tuition reimbursement, and more.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora :

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Our jewellery is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide, with jewellery crafted at LEED-certified facilities in Thailand using mainly recycled silver and gold. We aim to be carbon neutral by 2025 and are committed to reducing emissions across our value chain. Pandora is listed on Nasdaq Copenhagen and had a revenue of DKK 23.4 billion in 2021.

Our recruitment procedures are transparent and fair, avoiding bias and discrimination. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age in their applications.

About Pandora NAM :

The Pandora North America team includes over 115 employees in New York & Baltimore offices, more than 80 in Columbia, Maryland, over 100 in field roles, and more than 3,900 in owned and operated stores.

Currently, the USA is Pandora's largest market, with over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora.