Assistant Store Manager

Pandora; Northwestern Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading jewelry brand as an Assistant Store Manager in Thunder Bay. Engage with customers, drive sales, and lead a passionate team. With a focus on exceptional service and brand loyalty, you will create memorable shopping experiences while achieving store goals. Enjoy competitive compensation, extensive benefits, and growth opportunities in a dynamic retail environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401K Plan

Tuition Reimbursement

Paid Time Off

Qualifications

• At least 2 years of experience in high-performance selling environment.
• Strong communication skills with a caring approach.
• Eligibility to work in the country and at least 18 years old.

Responsibilities

• Support the Store Manager and drive sales on the sales floor.
• Coach and inspire the sales team to achieve KPI goals.
• Uphold merchandising and operational standards.

Skills

Communication

Leadership

Analytical Thinking

Time Management

Tools

Microsoft Office 365

Point-of-Sale Systems

Job description

Pandora @ Intercity Shopping Centre

As the largest jewelry brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About The Team

The Assistant Store Manager (ASM) will be a passionate Pandora enthusiast. As the ASM, you will immerse yourself in our brand, culture, and products, taking pride in delivering exceptional customer experiences. This role supports the Store Manager and is key to our store's success. You will spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

• Please note, this job requires completing an assessment emailed upon application submission.

Our Assistant Store Managers shine when they:

• Embrace the store culture with passion for our brand, shining as extraordinary brand ambassadors.
• Strive to exceed individual and store sales goals by building genuine connections with our customers.
• Surpass sales targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments through excellent product knowledge and brand loyalty.
• Coach and inspire the sales team, fostering accountability and providing real-time feedback to achieve KPI goals.
• Build loyal customer relationships beyond transactions.
• Attract and bring in top talent through seasonal and core hiring efforts.
• Uphold merchandising and operational standards for smooth, on-brand store operations.
• Perform all other duties as assigned.

Craft Your Career With Us If You Have

• At least 2 years of experience in a high-performance selling environment demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, with a caring approach that captivates and connects with people at all levels.
• Sharp business acumen and analytical thinking to deliver positive results.
• Excellent time management skills, with the ability to prioritize and delegate effectively.
• Proficiency in Microsoft Office 365 and retail point-of-sale systems.
• Eligibility to work in the country, with proof of identity, and being at least 18 years old.
• A flexible work schedule including nights, weekends, and holidays, with the physical ability to stand for extended periods, lift 50+ pounds, and arrive punctually.

Our Benefits

• Competitive compensation packages including base salary and bonuses, plus a 401K plan for your financial future.
• Extensive benefits such as Medical, Dental, Vision, Disability insurance, Life and AD&D coverage, gift cards, and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora

Pandora designs, manufactures, and markets high-quality, hand-finished jewelry at affordable prices. Our jewelry is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide, with jewelry crafted at LEED-certified facilities in Thailand using recycled materials. We aim to be carbon neutral by 2025 and are committed to reducing emissions across our value chain. Pandora is listed on Nasdaq Copenhagen and generated DKK 23.4 billion in revenue in 2021.

Our recruitment process is transparent and fair, designed to eliminate biases and ensure equal opportunity. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.

About Pandora NAM

The Pandora North America team comprises over 115 employees in New York & Baltimore offices, a logistics center in Maryland, field staff, and over 3,900 store employees. The USA is Pandora's largest market, with over 1,400 points of sale, including more than 420 concept stores, most of which are company-operated.