Operations Customer Service Representative

Intelcom - Dragonfly; Prince George; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join a leading last-mile carrier as an Operations Customer Service Representative. You'll assist customers and drivers, ensuring timely deliveries while thriving in a fast-paced environment. Your organizational skills and calmness under pressure will be key to managing various situations efficiently.

Qualifications

• Thrive on helping others and finding solutions for timely deliveries.
• Enjoy a fast-paced environment and managing returned packages.

Responsibilities

• Assist customers and drivers with deliveries.
• Manage data entry and report production.

Skills

Communication

Organization

Data Entry

Job description

Ride the next mile with us!

Why choose Intelcom and become one of our Operations Customer Service Representatives?

• You thrive on helping others and finding solid solutions to ensure deliveries are completed on time by assisting customers and drivers.
• You’ll work with a variety of people in-person, by phone, and via email, impressing them with your communication skills.
• You enjoy a fast-paced environment and being organized to ensure all packages are accounted for and manage returned packages at the Delivery Center.
• You’re quick on the computer, enjoy data entry, report production, and working with various systems.
• You stay calm under pressure and like managing different situations.

If this job interests you, send us your application, and we’ll get in touch with you as soon as possible.

Roles: Warehouse – Delivery – Customer Excellence – Part Time – Full Time

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada and our network of independent contractors contribute to our daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is undergoing a technological transformation focused on integrating customer experience and logistics technologies.

At Intelcom, we value diverse experiences and are committed to building a culture where differences are embraced. We are always seeking talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.