Scrum Master - Claims

Intact Financial; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading company in Canada is seeking a Scrum Master to enhance Agile practices within their teams. The role involves coaching teams, facilitating Scrum events, and collaborating with stakeholders to ensure successful project delivery. The ideal candidate will have strong facilitation skills, a recognized Scrum Master certification, and a passion for team culture.

Benefits

Employee Share Purchase Plan

Flex pension and benefits package

Flexible work arrangements

Annual wellness account

Community Impact program

Qualifications

• 5 to 8 years of experience, with at least 2 years as a Scrum Master.
• No Canadian work experience required, but must be eligible to work in Canada.

Responsibilities

• Guide and coach the Scrum Team on Agile practices.
• Facilitate and support all scrum events.
• Collaborate with stakeholders to drive decision making.

Skills

Facilitation

Conflict Resolution

Continuous Improvement

Team Culture

Education

Scrum Master Certification

Tools

Jira

Confluence

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our growing team is looking for a Scrum Master!

As a Scrum Master, you will play a critical role in facilitating, modeling and remodeling our Agile management approach to ensure our teams remain engaged and successful.

What you'll do here:

• Guide and coach the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.

• Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.

• Be responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.

• Coach the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.

• Work with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.

• Make sure the team impediments are getting worked on and removed.

• Collaborate with other Scrum Masters and collaborators to increase the effectiveness of the application of Scrum in the organization.

• Contribute to the advancement and improvement of Agile practices within the organization.

• Facilitate and support all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

What you bring to the table:

• Recognized Scrum Master certification or equivalent.

• 5 to 8 years of experience and at least 2 years of experience as a dedicated Scrum Master or equivalent experience in Agile product development.

• Good skills and knowledge of facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and greater transparency.

• Knowledge of the Atlassian suite of tools, such as Jira and Confluence, asset.

• No Canadian work experience required however must be eligible to work in Canada.

You are:

• You are friendly and motivated.

• You are passionate about building a great team culture.

• You have mastered the art of turning conflict situations into reflection and learning opportunities.

• You are organized and proactive, constantly planning surprises for the team.

• You are a good listener, always checking your team’s pulse.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.