Lead Property Manager

ANANA Properties Inc.; Vancouver; On-site; Full time

Job summary

Join a leading company in hospitality as a Property Manager Lead, overseeing operations and ensuring guest satisfaction. This full-time role offers growth opportunities and a commitment to sustainability. Ideal candidates are proactive, detail-oriented, and thrive in dynamic environments.

Qualifications

• 1 year in Property Management preferred.
• 1 year in Administrative work preferred.

Responsibilities

• Lead daily property manager meetings and oversee operations.
• Provide exceptional customer service and resolve issues.
• Coordinate maintenance and ensure properties are well-maintained.

Skills

Proficiency in English

Problem Solving

Customer Service

Education

Driving Licence

Tools

Property Management Software

Job description

ANANA Properties Inc. provided pay range

This range is provided by ANANA Properties Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$25.00 / hr - CA$30.00 / hr

About the Company

At ANANA Properties Inc., we aim to redefine hospitality in the Lower Mainland by blending exceptional service with a commitment to sustainability. We believe in building upon humanity’s collective knowledge and fostering growth through education, innovation, and collaboration. Our mission is to create high-quality, ever-evolving experiences for our guests while empowering our team to grow together through shared learning and a commitment to excellence. If you’re passionate about quality, innovation, and creating memorable guest experiences, we invite you to join our dynamic and forward-thinking team.

About the Role

Are you ready to take your career in property management to the next level? As a Property Manager Lead at ANANA Properties, you’ll oversee property operations, guide a dedicated team, and ensure the highest standards of guest satisfaction. This role offers a unique opportunity to lead with purpose, fostering both innovation and exceptional service.

Responsibilities

• Lead daily property manager meetings to ensure clear communication, align team goals, and address any operational challenges.
• Oversee daily property operations, ensuring they align with ANANA’s commitment to quality and excellence.
• Provide exceptional customer service by promptly addressing owner & guest inquiries and resolving issues.
• Coordinate with maintenance teams to schedule repairs, manage cleaning services, and ensure units are well-maintained.
• Maintain comprehensive knowledge of your assigned properties as well as all properties managed by our team to effectively address operational and guest needs.
• Foster a positive, collaborative, and efficient work environment for your team.
• Track operational performance and suggest improvements to enhance guest satisfaction and operational efficiency.

Qualifications

• Valid driver’s license and access to a reliable vehicle.
• Strong familiarity with tools and home repair; handy skills are an asset or a willingness to learn.
• Proven ability to thrive in dynamic, fast-paced environments.
• Proficiency in English (written and spoken); knowledge of Mandarin is a valuable asset.
• Comfortable using property management software and other digital tools.
• Previous experience in hospitality management, property management, customer service, or similar fields. Property management experience is preferred; however, candidates with proven and strong skills in managing people or project management will also be considered.

Why You're Our Ideal Candidate

• You have a keen eye for detail and a proactive approach to problem-solving.
• You excel at juggling multiple priorities while maintaining exceptional service standards.
• You’re self-motivated, organized, and committed to fostering a positive team environment.
• Your background in hospitality or customer service demonstrates your dedication to creating memorable guest experiences.
• You bring a collaborative mindset and are eager to contribute to a culture of growth and innovation.

At ANANA Properties Inc., we are committed to creating an inclusive environment where everyone feels respected and valued. We are an equal-opportunity employer and celebrate diversity, including support for the LGBTQ+ community. We believe that our differences make us stronger and are dedicated to promoting equality and providing opportunities for all.

Employment Status : This position requires both on-site and off-site presence to support operations and collaborate with cross-functional teams across the organization.

Our Vision : Our vision is simple : At ANANA Properties Inc., we’re dedicated to delivering a 5-star experience rooted in genuine connections and unparalleled hospitality. We strive to turn guests into family through respect, open communication, and teamwork—creating an environment where every contribution matters.

Opportunity for Growth : We don’t just offer a job; we provide a platform for personal and professional growth. At ANANA Properties Inc., we encourage curiosity, innovation, and the pursuit of excellence. Challenges are viewed as opportunities, and we’re committed to supporting your development as part of our team.

Green Hospitality : Our commitment to sustainability goes hand in hand with creating extraordinary guest experiences. We aim to achieve carbon neutrality by 2026 through initiatives such as waste reduction and integrating sustainable practices into our operations. Join us in making a meaningful impact on the planet while excelling in your career.

Join Our Hospitality Family : ANANA Properties Inc. is more than a workplace—it’s a community where hospitality, growth, and sustainability intersect. By joining us, you’re advancing your career while contributing to a more responsible, innovative, and caring world.

Schedule :

• 8 hour shift
• Holidays
• Monday to Friday

Experience :

• Property Management : 1 year (preferred)
• Administrative : 1 year (preferred)

Licence / Certification :

• Driving Licence (required)

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service, Management, and Strategy / Planning

Hospitality, Administrative and Support Services, and Real Estate

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