Manager Quality Improvement & Risk Management – Whitehorse General Hospital (#MANAG001624)

Yukon Hospitals; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a passionate healthcare team in Yukon Hospitals, where you will lead quality improvement and risk management initiatives. This role requires strong management skills and a degree in healthcare. Enjoy a rewarding career in a stunning natural environment.

Qualifications

• 3-5 years experience in hospital management, preferably in acute care.
• Continuous Quality Improvement Certification and Risk Management & Safety in Health Services Certification required.

Responsibilities

• Provide management and change facilitation support related to quality improvement and patient safety.
• Manage budget and staff while ensuring compliance with healthcare regulations.

Skills

Management Skills

Analytical Skills

Communication Skills

Leadership Skills

Problem Solving

Education

Degree in Healthcare

Master’s Degree in Healthcare or Business

Job description

Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?

Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach their optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (58 beds), Watson Lake Community Hospital (6 beds), and Dawson City Community Hospital (6 beds).

Reporting to the Executive Director of Quality and Strategy, this position is responsible for providing management and change facilitation support and education related to corporate quality improvement, risk management, patient safety, patient relations, and health information privacy, in support of the safe and excellent operations of Yukon’s hospitals.

Knowledge and Skills Required:

• Good knowledge of management methods, techniques, and solid management skills including ability to develop and manage a budget and people
• Knowledge of established practice and procedures of professional nursing care
• Knowledge of trends and developments in quality improvement and risk management
• Knowledge of other healthcare disciplines and their role in patient care
• Strong organizational, analytical, and data interpretation skills
• Excellent written, verbal communication, and presentation skills
• Strong human resource and interpersonal skills with the ability to organize, coach, mentor, and evaluate staff
• High degree of management competency including leadership, collaboration, negotiation, motivation, and conflict resolution skills
• Ability to communicate effectively with a wide range of healthcare professionals
• Ability to set priorities and demonstrate good judgment
• Demonstrated initiative and ability to work independently in a fast-paced environment
• Ability to solve problems and manage multiple major projects simultaneously
• Cross-cultural awareness and sensitivity

The successful candidate will have a degree in Healthcare or a current RN Licensure, be a registered member of a recognized health profession college or regulatory body, hold Continuous Quality Improvement Certification, Risk Management & Safety in Health Services Certification, and have three (3) to five (5) years’ experience in hospital management, preferably in an acute care setting including risk management, process improvement, core measures, case management, claims resolution, medical staff services, and familiarity with regulatory agencies. A valid Yukon Class 5 driver’s license with a clean driving abstract is required. An equivalent combination of education, training, and/or experience may be considered. A Master’s Degree in Healthcare or Business is desirable.

TO APPLY: Visit our website and apply.

For more information, contact recruitment at 867-393-8675 / 9000 ext 8347.

Visit our website for more information on Whitehorse and living in the Yukon!

Indigenous Workforce Initiative – We are committed to having a workforce that reflects the community we serve. When you apply for a job, you can choose to identify as Indigenous in your application. Please do so in whatever manner you feel accurately reflects who you are. Yukon Hospitals’ Indigenous Engagement Advisor will then contact you to offer support with your application, share information about training or mentorships, and answer any questions you may have. All self-identification information will remain confidential.

You can get support before or after applying for a job by contacting or calling 867-332-7203.

Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply; however, only those candidates selected for further consideration will be contacted. Unfortunately, we are unable to consider resumes from international applicants at this time. Candidates must be legally entitled to work in Canada, i.e., have Landed Immigrant Status, a Work Visa, or be a Canadian Citizen.

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