Campus Bookstore Clerk 3

Olds College of Agriculture & Technology; Olds; On-site; CAD 30,000 - 60,000; Part time

Job summary

A part-time, temporary position as a Campus Bookstore Clerk at a leading educational institution. The role involves providing excellent customer service, managing inventory, and performing clerical tasks. Ideal candidates will have strong organizational and communication skills, along with retail experience. Applicants are encouraged to promote inclusivity and diversity.

Qualifications

• Two years of related administrative or retail experience preferred.
• Visual merchandising experience highly recommended.

Responsibilities

• Provides comprehensive customer service and assists with textbook purchases.
• Maintains inventory records and verifies stock levels.
• Operates POS system for cashiering duties.

Skills

Customer Service

Organizational Skills

Communication

Troubleshooting

Education

High School Diploma

Tools

POS Systems

Job description

About Olds College Of Agriculture & Technology

Founded in 1913, Olds College of Agriculture & Technology has been offering high-quality hands-on education for over a century. Through our core programming, including continuing education, online, and blended programming, we provide accessible educational opportunities within Alberta and beyond. We are passionate about the Agriculture industry. Through our applied research and integrated learning, we are proud to be Canada’s Smart Agriculture College, specializing in agriculture, agrifood, horticulture, land, and environmental stewardship. We work closely with industry to advance and adapt our programming to ensure our graduates have the skills to succeed.

The Opportunity - Campus Bookstore Clerk 3 - Part-time, temporary

This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement. Job Classification: Clerk III.

This position requires excellent customer service skills, sales, order processing, clerical duties, retail maintenance, and visual display talent. The incumbent responds to all customer service requests and aims to deliver positive customer experiences. Responsibilities include maintaining an inventory management system, processing online orders, arranging for shipping and receiving of merchandise, completing daily cash, and ordering clothing, stationery, and giftware as needed.

Key Job Functions

Customer Service & Sales:

• Provides comprehensive customer service to internal and external customers, greeting customers, listening and questioning to ascertain their needs, assisting with textbook purchases, and enhancing the store's service image.
• Answers telephone calls and email inquiries, resolving customer requests, concerns, or problems.
• Processes online orders following established guidelines, policies, and procedures, and arranges courier shipments.
• Maintains knowledge of vendors used by the Campus Store and current trends in giftware, clothing, and related products.
• Creates visual displays to enhance store sales and reflects available products.
• Operates POS system for cashiering duties, verifies signing authority, and completes necessary paperwork.
• Verifies daily receipts, reconciles cash, and performs opening and closing procedures.

Inventory Management & Procurement:

• Maintains inventory records, verifies stock levels, and generates reports.
• Verifies textbook adoptions, researches missing information, and reports issues.
• Places supply orders, compares vendor prices, and ensures shelves are stocked within budget.
• Handles shipping and receiving, maintains inventory accuracy, and follows up with vendors.
• Maintains store organization and assists with year-end inventory.

Administrative & Operational Support

• Supports clerical tasks including maintaining purchase orders, vendor, and customer files.

Health & Safety

• Adheres to all health and safety policies, procedures, and regulations.

Education/Experience/Skills/Knowledge Required

• High school diploma or equivalent.
• Two years of related administrative or retail experience, preferably in an educational setting.
• Visual merchandising experience is highly recommended.
• Excellent customer service, organizational, troubleshooting, and communication skills.
• Knowledge of POS systems, retail operations, and office practices.
• Ability to make decisions aligned with the College's interests, demonstrating inclusivity, transparency, civility, and respect.
• Commitment to promoting inclusivity and diversity.

Conditions Of Employment

• Current Police Record Check with a Vulnerable Sector check.
• Respect and promote health and safety policies.
• Heavy lifting may be required.

The statements in this job description are general and not exhaustive. Other duties may be assigned. Please apply by May 29, 2025. Only selected candidates will be contacted for interviews. Olds College values diversity and encourages applications from all qualified persons, including women, Indigenous Peoples, racialized persons, persons with disabilities, and individuals of any gender or sexual orientation.