Salesforce Consulting, Technical Senior Manager

PwC - Global; Toronto; On-site; CAD 144,000 - 242,000; Full time

Job summary

Join a leading company as a Senior Manager in Salesforce Consulting, where you'll leverage Salesforce technology to enhance customer experiences and drive results. You'll lead teams, mentor consultants, and implement complex Salesforce solutions, while also collaborating closely with clients to meet their needs. This role offers a competitive salary and the chance to make a meaningful impact in the financial services sector.

Benefits

Competitive compensation package

Inclusive benefits

Flexibility programs

Qualifications

• At least 5 years of experience implementing Salesforce solutions.
• Minimum of 3 years in a technical architect role.

Responsibilities

• Identifying client needs and providing estimates for solution development.
• Leading teams in creating platform solutions for financial services clients.

Skills

Salesforce Solutions

Leadership

Agile Development

Technical Architecture

Education

Salesforce Architect Certifications

Tools

Salesforce Lightning Platform

ETL Tools

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Manager

Job Description & Summary

A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service, and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

Meaningful work you’ll be part of

As a senior manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• Identifying client needs, responding to requests for proposals, and providing estimates for solution development.
• Leading teams in creating platform solutions, best practices, and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients.
• Mentoring the next generation of consultants, providing insights and challenging them to improve.
• Identifying, developing, and winning significant bids and pursuits to meet sales targets.
• Coaching, guiding, and assisting team members in preparing for client meetings, presentations, and proposals.
• Consulting with account teams and engagement partners on pricing strategies.
• Facilitating executive and operational meetings and workshops across various topics.

Experiences and skills you’ll use to solve

• Proven track record of implementing Salesforce solutions across the full software development lifecycle with at least 5 years of experience.
• Minimum of 3 years in a technical architect role, leading complex Salesforce deployments with demonstrated leadership capabilities.
• Ability to guide development teams on optimal platform technology use, identifying and mitigating technical risks across architecture.
• Knowledge of object-oriented design patterns, platform-specific limits, and design considerations.
• Experience developing or reviewing code on the Salesforce Lightning Platform, including identifying development-related risks and limits.
• Familiarity with common integration patterns and proven experience with Salesforce integrations.
• Understanding of functional security models and architecting solutions for security on the Salesforce Platform.
• Insight into data migration considerations, design trade-offs, and awareness of common ETL tools.
• Awareness of large data volume risks, mitigation strategies, and reporting considerations.

Delivery / Technical Skills:

• Experience implementing agile development methodologies, understanding SDLC, and adapting processes to agile frameworks via DevOps practices and source control management.
• Possession of one or more Salesforce Architect Certifications (e.g., Application, System, Sharing and Visibility, Integration, Data, Identity and Access Management Architect).
• One or more Salesforce Accredited Professional Credentials (e.g., Financial Services Cloud, Health Cloud, Public Sector Solutions, Revenue Cloud).
• Proficiency in guiding teams through complex deployments and troubleshooting, articulating technical trade-offs.
• Familiarity with Salesforce Platform’s design patterns and limits for strategic use.
• Experience communicating complex technical messages to senior stakeholders and end users.
• Interest in continuous learning, especially regarding Salesforce advancements and technology trends.

PwC BC Region Pay Range: The salary range is $144,700 - $241,200 plus potential annual bonuses. Actual compensation depends on skills, experience, and location. The range reflects the British Columbia region; other regions may differ.

Why you’ll love PwC

We’re empowering our people to change the world, leveraging the latest technology, and building diverse teams to help clients build trust and deliver outcomes. We offer a competitive compensation package, inclusive benefits, and flexibility programs to support your wellbeing. Learn more at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

We acknowledge the land of the First Nations, Métis, and Inuit Peoples, commit to allyship, and support accommodations throughout the hiring process.