Full-Time Front Desk Associate - Liberty Village

Myodetox Group; Ontario; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Full-Time Front Desk Associate in Ontario. The role involves delivering exceptional client service, managing clinic operations, and supporting clinicians. Ideal candidates should have customer service experience and be available for flexible shifts. Benefits include employer-paid health coverage and a collaborative work environment.

Benefits

100% Employer-Paid Extended Health Benefits

Group RRSP with Profit-Sharing

Discounted Pet Insurance

Complimentary staff treatment sessions

Referral bonuses

Subsidized mental health support

Qualifications

• At least 1+ years of experience in customer service and/or hospitality.
• Availability to work a minimum of 4 shifts per week (30+ hours).

Responsibilities

• Provide exceptional service and hospitality to clients.
• Monitor and manage the clinic schedule and client follow-up tasks.
• Ensure clinic organization and cleanliness.

Skills

Customer Service

Attention to Detail

Problem Solving

Job description

We are looking to hire a Full-Time Front Desk Associate (FDA) at our Myo - Liberty Village location, with an ideal start date of April 28th.

Myodetox - Liberty Village (99 Atlantic Ave. #102, Toronto ON)

As a key member of our front desk team, full-time FDAs work 30+ hours per week, delivering exceptional hospitality, managing clinic operations, and supporting our team of expert clinicians. The ideal candidate will have AM / PM and weekend availability, working 4 days a week.

FDAs at Myo play a vital role in creating a seamless client experience while actively contributing to the clinic’s sales objectives.

What You'll Do :

• Provide all clients exceptional service and hospitality in line with Myodetox standards
• Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk-in, written communication
• Monitor and manage the clinic schedule, including shift optimization, booking strategies, and waitlist management
• Ensure all claims, invoices, transactions are submitted and filed accurately
• Maintain detailed client notes for seamless service
• Keep the clinic organized and clean, including sanitization, equipment cleanup, surface wipe-downs, and replenishment of supplies
• Engage in client follow-up, business development, or marketing tasks as assigned
• Communicate consistently with other FDAs and staff to ensure smooth shift handoffs
• Share insights from shifts, clinician, and client feedback with the Operations Lead

Who We're Looking For :

• At least 1+ years of experience in customer service and/or hospitality
• Availability to work a minimum of 4 shifts per week (30+ hours)
• A dedication to positive client interactions and experiences
• Pride in maintaining a presentable, well-kept clinic environment
• Attention to detail in all tasks
• Passion for our services and the ability to communicate their value
• Consideration and care in job duties, including booking strategies
• Ability to thrive in a fast-paced environment
• Curiosity and problem-solving mindset
• Authenticity and voice in the workplace
• Commitment to personal physical and mental health

Benefits include:

• 100% Employer-Paid Extended Health Benefits (for 30+ hours/week)
• Group RRSP with Profit-Sharing
• Discounted Pet Insurance through SPOT
• Complimentary staff treatment sessions
• Referral bonuses
• Subsidized mental health support via EAP - Homewood

Apply today! Here's what you can expect:

Our Hiring Process

We aim to create a thoughtful, engaging experience—mirroring the client experience at Myo. Selected applicants will meet with our Operations Lead for a conversation about their background, achievements, and motivations. This is your chance to showcase your customer service and administrative skills, align with our values, and see our vibrant clinic firsthand!

We’re excited to meet you and explore the possibilities together!

Why Myo?

At Myo, we foster a collaborative environment where exceptional service makes a real impact. As a Front Desk Associate, you’ll be the welcoming face of our clinics—supporting clinicians and ensuring outstanding client experiences.

Join us in helping people move better, feel better, and Futureproof Their Bodies.

Core Values and Principles :

At the heart of our operations are our core values, committed to :