Part-Time Front Desk Associate - Liberty Village

Myodetox Group; Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in physical therapy is seeking a Part-Time Front Desk Associate to enhance client experiences at their Liberty Village location. This role is crucial for maintaining a welcoming atmosphere and supporting clinic operations. You'll engage with clients, manage schedules, and ensure smooth communication among staff. If you are passionate about customer service and thrive in a dynamic environment, this is an exciting opportunity to contribute to a mission-driven team dedicated to empowering clients to move and feel better.

Benefits

Employer-Paid Extended Health Benefits

Group RRSP with Profit-Sharing

Discounted Pet Insurance

Complimentary Staff Treatment Sessions

Referral Bonus

Qualifications

• 1+ years of experience in customer service or hospitality roles.
• Strong commitment to positive client interactions and clean environments.

Responsibilities

• Provide exceptional service and hospitality to all clients.
• Manage clinic schedule and ensure accurate claims and transactions.

Skills

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Hospitality

Education

High School Diploma

Job description

We are looking to hire a Part-Time Front Desk Associate (FDA) at our Myo - Liberty Village location, with an ideal start date of April 28th.

Myodetox - Liberty Village (99 Atlantic Ave. #102, Toronto ON)

The ideal candidate will have AM/PM and weekend availability, working 2-3 days a week.

FDAs at Myo play a vital role in creating a seamless client experience while actively contributing to the clinic’s sales objectives.

Who We Are:

At Myo, our mission is to raise body IQ globally. We aim to empower clients with the tools they need to move better, feel better, and do what they love—longer.

We envision a world where everyone feels empowered to care for their bodies with clarity and confidence.

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physiotherapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your everyday life.

What You'll Do:

1. Provide all clients with exceptional service and hospitality in line with Myodetox standards.
2. Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk-in, written communication.
3. Monitor and manage the clinic schedule, including shift optimization, initial booking strategy, and waitlist management.
4. Ensure all claims, invoices, and transactions are submitted and filed accurately.
5. Maintain detailed and consistent client notes for seamless service.
6. Keep the clinic organized and clean, including sanitization, equipment cleanup, surface wiping, and replenishing supplies.
7. Participate in client follow-up, business development, or marketing tasks as assigned.
8. Maintain communication with other FDAs and staff for seamless shift handoffs.
9. Share insights from shifts, clinician, and client feedback with the Operations Lead.

Who We're Looking For:

1. At least 1+ years of experience in customer service and/or hospitality roles.
2. Availability to work a minimum of 2 shifts per week.
3. A strong commitment to positive client interactions.
4. Pride in maintaining a well-presented, clean clinic environment.
5. Attention to detail and a caring attitude.
6. Ability to clearly communicate the value of our services.
7. Consideration for business strategies in booking and client management.
8. Ability to thrive in a fast-paced environment.
9. Curiosity and problem-solving mindset.
10. Authenticity and voice in communication.
11. Prioritize physical and mental health to perform at your best.

Myo Benefits + Perks:

• 100% Employer-Paid Extended Health Benefits for full-time employees (30+ hours/week).
• Group RRSP with Profit-Sharing Employer Match.
• Discounted Pet Insurance through SPOT.
• Complimentary paid staff treatment sessions.
• Referral bonus for new team members.
• Subsidized mental health support via EAP - Homewood.

$18.50 - $21.50 an hour

Apply today - here's what you can expect:

Our Hiring Process

We believe in creating a thoughtful and engaging hiring experience—just like the client experience we provide at Myo. If selected, you'll meet with our Operations Lead to discuss your background, accomplishments, and motivations.

This is your opportunity to explore your customer service and administrative skills, align with our values, and see our vibrant clinic environment firsthand!

We’re excited to meet you and explore the possibilities together!

Why Myo?

At Myo, we offer a dynamic, collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics—creating a welcoming atmosphere, supporting clinicians, and ensuring outstanding client experiences.

Join us in helping people move better, feel better, and futureproof their bodies.

Core Values and Principles:

Our operational ethos is rooted in:

• Care Deeply (Empathy)
• One Team, One Dream (Collaboration)
• Make it Count (Focus)
• Set the Pace (Ambition)
• Never Stop Learning (Curiosity)