Park Manager

Treetop Trekking; Whitchurch-Stouffville; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Park Manager to lead operations at a beautiful outdoor adventure park. This role involves overseeing human resources, sales, marketing, and daily operations while ensuring a fun and supportive environment for both staff and guests. The ideal candidate will be a natural leader with excellent communication skills and a passion for customer service. Enjoy a stable career with competitive wages, benefits, and the opportunity to work in nature while making a positive impact on visitors' experiences. Join a close-knit team dedicated to creating memorable adventures!

Benefits

Flexible Hours

Competitive Wages

Benefits Program

Free Access to Parks

Discounts at Attractions

Technical Skills Training

Promotion Opportunities

Qualifications

• Strong leadership skills to create a supportive work environment.
• Ability to manage operations and ensure health and safety regulations.

Responsibilities

• Oversee park operations, including HR, sales, and maintenance.
• Promote a positive work environment and manage staff effectively.

Skills

Communication Skills

Leadership

Customer Service

Sales and Marketing

Team Building

Education

First Aid and CPR Certification

Experience in Outdoor Education

Job description

Job Title: Park Manager

Location: Treetop Trekking Stouffville

Contract: Full-time

In this leadership role, you will be responsible for overseeing all aspects of the park’s operation including human resources, marketing, sales, maintenance and more. We are looking for people with strong communication skills and an outgoing personality that strive to exceed expectations.

Responsibilities as a Manager:

Human Resources

› Promote a positive and secure work environment, monitor staff morale and boosting morale when needed

› Retain and control adequate staff numbers through low and high season

› Oversee staff interviews, hiring, evaluations, training and discipline

› Staff Scheduling

› Aid in organizing the year end gathering of staff

› Ensure payroll responsibilities are completed accurately and on time

Sales and Marketing

› Responsible for building relationships within the community

› Maintain constant communication with the marketing director to participate in local advertising opportunities

› Monitor the daily, weekly and monthly sales, and make projections for staffing and other resources

› Time slot management

› Ensure your team is providing the best customer service experience possible

Accounting

› Ensure the POS and reservation system balance every day

› Ensure your staff, call centre etc. are using the reservation system accurately

› Ensure all purchases are within the budget

Operations

› Ensure rules and regulations are being met or exceeded

› Oversee the daily operations of the park

› Address any customer complaints or concerns

› Report and ensure resolution of all maintenance needs on the property

› Ensure all health and safety regulations are being met (including a monthly meeting)

› Participate in weekly Teams meeting with the Ontario Management Team

› Maintaining a relationship with our property owners

Your Professional DNA

› You are a natural leader who likes to create a fun and supportive work environment for your team

› You are energetic, love interacting with the public, and providing excellent customer service

› You love being part of a hard-working team, and bring a positive attitude with you wherever you go

› You don’t mind getting your hands dirty, and working rain or shine

› You can perform light physical work such as lifting, bending, and climbing for long periods of time

› You have or are willing to get your First Aid and CPR certification

› It is an asset if you have experience working in outdoor education or guiding

› You are at least 21 years old

The Benefits of the Adventure

› You get to spend your days outside in nature working with a close-knit and welcoming team

› We offer a stable full time career opportunity

› Your number one job is putting smiles on the faces of our guests

› We offer competitive wages with a benefits program

› We offer a fun and supportive work environment with flexible hours

› You can enjoy perks like visiting all our parks whenever you want, and sweet discounts at other top attractions around Ontario

› You will receive cool technical skills training

› There is great opportunity for promotion and career advancement