Ecommerce Business Analyst - Product & Analytics

The Home Depot; Canada; On-site; CAD 62,000 - 70,000; Full time

Job summary

The Home Depot is seeking a Business Analyst to gather information and document website, mobile app, and retail channel enhancements. You will be a key contact for website‑related development and work with internal and external teams to maximize opportunities to leverage web‑based technologies.

You will support business strategies with the Ecommerce Product Management Team and work with UX, IT, and other stakeholders through the development life cycle.

Qualifications

• University or college degree in a related area of study, or equivalent experience
• 5+ years of experience as a Business Analyst in product, project, or change management
• Bilingual in French and English is an asset
• CSPO certification is an asset
• Experience with agile and waterfall methodologies

Responsibilities

• Defines and documents customer business functions and processes; identifies opportunities for improving business processes.
• Consults with internal and external teams to identify, define, and document business needs and objectives.
• Acts as a liaison between end users, IT analysts, and third-party vendors for analysis, design, testing, and maintenance.
• Analyzes feasibility of new systems and enhancements; documents changes for specifications and training.
• Collects and prepares information using analytics and trends; supports Product Management decision-making.
• Participates in test case definition, UAT, and training for system modules.

Skills

Agile methodologies

Waterfall methodologies

Ecommerce technologies

Problem-solving

Project management

Change management

Communication

Education

University or college degree in a related area

Tools

MS Office

MS Project

Visio

Firebase

Google Analytics

Tableau

Adobe

Job description

The Home Depot is seeking a Business Analyst to gather information and document website, mobile app, and retail channel enhancements. You will be a key contact for website‑related development and work with internal and external teams to maximize opportunities to leverage web‑based technologies.

You will support business strategies with the Ecommerce Product Management Team and work with UX, IT, and other stakeholders through the development life cycle.