eCommerce Architect

Accenture; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

Accenture is seeking a deep technologist in Customer Technology Commerce to lead complex projects and drive impactful strategies. This role involves managing client relationships, providing technical leadership, and ensuring successful project execution in a dynamic environment. Candidates should have extensive experience with SAP Hybris and a proven track record in consulting.

Qualifications

• Minimum 10 years’ experience in Customer Technology Commerce.
• 5 years’ experience with SAP Hybris.
• Experience in solution design and architecture of large Commerce solutions.

Responsibilities

• Lead technical aspects of Commerce projects and ensure their success.
• Manage the end-to-end lifecycle of Commerce projects.
• Provide subject matter expertise and recommend solutions to clients.

Skills

Commerce strategies

Technical leadership

Client relationship management

Data and AI expertise

Education

High school diploma or GED

Tools

SAP Hybris

Adobe Platforms

Job description

We Are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product andexperiencedesign; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise,we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

Our Digital Commerce services create new, innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and expertise, we build connected and personalized customer experiences that catalyze customer buying decisions—at speed and at scale. We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.

You Are:

A deep technologist who knows multiple commerce platforms and adjacent technologies. You are known for your knack in crafting, analyzing, and executing impactful Commerce strategies. Clients trust you to articulate detailed technology plans and implementation strategies with clarity and precision. You have a mix of technical and consulting mindset and can persuade, influence and advise.

We are excited to connect with individuals who are passionate about guiding diverse technical teams through the intricate process of designing and building transactional systems.

The Work:

• Provide subject matter expertise to identify and recommend workable solutions to clients

• Ensure overall success of complex and large-scale Commerce programs

• Lead the technical aspects of Commerce projects, including data, AI and Customer Data Platforms

• Build great client relationships with the most senior client technologists and also be able to influence broader executive audiences

• Work with the delivery and technical leads to develop the overall implementation solution plan and serve as a lead, as required, overseeing aspects of the project life cycle, from the initial kickoff through the requirements analysis, design and implementation phases for Commerce projects

• Provide technical leadership and mentorship to team members, fostering a culture of innovation and continuous improvement.

• Manage the end-to-end lifecycle of Commerce projects, from requirement gathering to solution design, implementation, and post-launch support.

• Dive deep into the Commerce space to understand the landscape in which clients operate, identifying their business options within the broader context of global economic, technological, and social trends.

• Lead teams to provide world-class consulting solutions to clients in the Commerce space to meet the unique market and organizational need.

Here’s What You’ll Need:

• Minimum of 10 years’ experience in the Customer Technology Commerce space

• Minimum of 5 years’ experience working with SAP Hybris

• Minimum of 5 years’ experience in solution design and architecture of large, complex Commerce solutions

• Proven track record of driving consulting and strategy sales with Commerce clients

• A minimum of a high school diploma or GED is required for this position

• English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus Points If:

• Experience with Adobe Platforms (AEM, Commerce, etc...)

• Experience with Composable Commerce

• Experience with other major Commerce platforms

• Experience with adjacent digital platform technology, e.g. content management, digital marketing, customer data etc.

• Experience with Front-end architecture and experience optimization approaches