ECH - Sales Administrator

Empire Homes; Niagara-on-the-Lake; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Employee Home Ownership Program - DIS*

Employer paid benefits

RRSP plans

Continuing education support

Learning & development opportunities

Work–life balance

Job summary

Empire Homes is seeking a Sales Administrator to support the Sales Representatives in the administrative functions of our residential projects. You will help create an outstanding purchasing experience for homebuyers and assist with processing APS, amendments, and legal documents.

The role involves visiting communities in Breslau, Caledonia, and the Niagara Region, coordinating with Head Office, and maintaining marketing materials and CRM data.

Qualifications

• 1–3 years in an administrative role.
• Real estate or homebuilding experience is considered an asset.

Responsibilities

• Welcome visitors promptly and professionally.
• Register visitors in Salesforce and maintain guest records.
• Support sales reps with document preparation.
• Process agreements to purchase and sale and amendments.
• Maintain sales reports and organized file system.
• Coordinate with Head Office and Marketing on sales changes.

Skills

Administrative support

Customer service

Sales support

Education

Bachelor's degree or college diploma

Tools

Salesforce

Job description

Empire Homes is seeking a Sales Administrator! In this role, you are responsible for supporting the Sales Representatives within the administrative function of the residential project and contributing to an outstanding purchasing experience.

Your Impact at Empire Homes

We have 4 vacancies supporting our communities in Breslau, Caledonia, and the Niagara Region.

The expected annual salary range for this role in $50,000-$60,000/year. This position is also eligible to participate in our short-term incentive program.

Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, candidate's geographical location, as well as market and business considerations.

What We Are Looking For

• Bachelors Degree or College Diploma
• 1-3 years in an administrative role.
• Real estate or prior homebuilding experience considered an asset.

Why Join Empire Homes

Joining Empire Homes isn't just about finding a job; it's about establishing a meaningful connection with the work you do. At Empire, we are redefining what it means to work in the homebuilding industry by fostering a culture of creativity and excellence. We firmly believe our employees are the cornerstone of our success, and we're committed to Guiding Growth, Every Step of the Way.

Here are some exclusive offerings at Empire that we are really excited about – and we think you'll appreciate too:

• Opportunity to collaborate with some of the most skilled professionals in the homebuilding industry.
• Receive exclusive discounts on Empire Homes through our Employee Home Ownership Program.
• Enjoy peace of mind with our employer paid benefits..
• Invest in your future with employer sponsored RRSP plans.
• Keep growing your career with continuing education support and opportunities for learning & development.
• Join a company that believes your time outside of work is just as important as your time inside work.

What You'll Be Doing Each Day

• Welcome visitors promptly and professionally.
• Offer refreshments and maintain a comfortable guest experience.
• Ensure that all visitors register and add them to Salesforce.
• Engage with prospective homebuyers and/or co-operating outside agents to identify their needs and direct them to the appropriate sales rep on-site.
• Should have basic knowledge regarding the community, model homes, amenities in the area and purchasing process.
• Support the sales reps with any document preparation.
• Answer and direct incoming phone calls, emails and inquiries.
• Maintain marketing materials and ensure brochures, price lists are ready and presentation displays are working.
• Assist with event preparation and community launches.
• Lead opening and closing process for the sales office.
• Assist Sales team by preparing agreements to purchase and sale (APS), amendments, and legal documentation.
• Process agreements to purchase and sale, purchaser deposits, mortgage letters, and purchaser information.
• Record Sales, Cancellations, and update deal statuses on internal Excel reports and CRM software.
• Maintain sales reports and organized file system.
• Daily interaction and correspondence with Head Office, Sales and Marketing team. regarding sales, cancellations, and changes to agreements to purchase and sale.
• Maintain cleanliness, organization, and overall presentation standards of the sales office and model homes.
• Monitor inventory of office supplies and customer materials.
• Ensure all customer-facing areas remain professional and always welcoming.

Who We Are

We are one of North America's largest private homebuilders, with operations in Ontario, Texas, Georgia, Tennessee, the Carolinas, and Colorado. There is no set path at Empire Homes; we empower you to shape your career in ways you may never have imagined. We create opportunities that Support Where You're Headed.

Empire Homes is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodation throughout the recruitment and selection process for any qualified applications under the respective provincial human rights codes. Please advise a member of our team if you require accommodation to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.

We use AI technology and tools to support streamlining parts of our candidate screening process. Every step involving AI is reviewed and guided by our People & Culture team to ensure objectivity, equity, and compliance with our company policies, federal and provincial legislation and create a people-centered experience.

#Empire