Team Leader

National Care Group Limited; Tavistock; On-site; GBP 28,000; Full time

Job summary

Join a forward-thinking organization as a Team Leader in Tavistock, where you will play a crucial role in delivering high-quality, person-centered care. This position offers an exciting opportunity to lead a dedicated team, ensuring that individuals receive tailored support while promoting independence and dignity. With a focus on career progression and a supportive work culture, you will have access to training and development opportunities. If you are passionate about making a difference in the lives of others and possess strong leadership qualities, this role is perfect for you!

Benefits

Accelerated career paths

Internal progression opportunities

Recognised qualifications with paid training

Inclusive culture with wellbeing support

Wage stream app for real-time access to earned wages

Qualifications

• Experience in person-centered and non-discriminatory care practices.
• Strong understanding of care regulations and legal responsibilities.

Responsibilities

• Promote person-centered support and maintain individuals' independence.
• Manage support workers and ensure compliance with health & safety standards.

Skills

Health and Social Care NVQ/QCF Level 2/3

Communication Skills

Understanding of Care Regulations

Confidentiality Maintenance

Relationship Building

Education

NVQ/QCF Level 2/3 in Health and Social Care

Job description

Job Description

Team Leader - Tavistock

Up to 40 hours available
£13.36 per hour/£27,788 annually (Based on 40 Hours)

What You Can Expect From Us

• Accelerated career paths
• Internal progression opportunities
• Recognised qualifications with paid training
• Inclusive culture with progressive wellbeing support
• Wage stream app - real-time access to earned wages

We are looking for an experienced Team Leader to join our team at Atlantic Way, based in Tavistock.

Atlantic Way Care operates across seven sites, providing 24-hour support for individuals with complex needs.

The Team Leader Role

As a Team Leader, you will promote and ensure the implementation of the company’s vision of person-centered support, maintaining individuals’ potential and independence. You will be a front-line manager, responsible for ensuring all back-office duties are completed within compliance.

The key qualities required are respect, active listening, understanding emotions, kindness, friendliness, and honesty.

• Demonstrate company values, leading by example and ensuring safe, effective practices.
• Provide high-quality, person-centered support aligned with organizational and regulatory standards.
• Build trusting relationships with individuals supported, families, and professionals to deliver coordinated care.
• Ensure care is tailored to individual needs, supporting choice and control, acting as Key Worker when appropriate.
• Assist with medication administration and monitoring in line with policies.
• Support individuals with budgeting and financial management for independence.
• Conduct regular calls for designated services, acting as escalation point and providing out-of-hours advice.
• Complete safeguarding alerts, notifications, and incident reports accurately and timely.
• Manage support workers, including conducting reviews, monitoring training, and other HR processes.
• Promote high-quality care and support, personal development, and employer branding.
• Assist with staffing, training, recruitment, and resource planning.
• Maintain quality and compliance standards, including health & safety and infection control.

Required Skills and Qualities

• NVQ or QCF Level 2/3 in Health and Social Care or willingness to undertake.
• Understanding of high-quality, person-centered, and non-discriminatory care practices.
• Knowledge of care regulations and legal responsibilities.
• Ability to maintain confidentiality.
• Strong communication skills, both written and verbal.
• Ability to develop effective professional relationships.
• Experience building relationships with supported individuals, families, colleagues, and professionals.