Inside Sales Representative

FloWorks; Victoria; On-site; CAD 50,000 - 70,000; Full time

Job summary

FloWorks is seeking an Inside Sales Representative to enhance customer relationships and provide technical sales assistance. The ideal candidate will hold a Bachelor's degree and have 2-5 years of relevant experience. This role involves coordinating with sales teams, managing customer inquiries, and developing technical documentation. Competitive pay, bonuses, and perks like tuition reimbursement are offered.

Benefits

Tuition Reimbursement

Competitive Pay + Bonus

Employee Referral Program

Volunteer Time Off

Qualifications

• 2-5 years of relevant experience or Master's degree with 2-4 years.
• Proficiency in computer applications.
• Ability to present information clearly.

Responsibilities

• Develop customer relationships and provide solutions.
• Handle customer requests via telephone, fax, or email.
• Coordinate with outside sales and ensure excellent service.

Skills

Communication

Customer Service

Technical Sales Assistance

Relationship Management

Education

Bachelor's degree in a related discipline

Tools

Microsoft NAV ERP

Job description

CAC Industrial Equipment LTD, a subsidiary of FloWorks International LLC based in Pasadena, Texas, is seeking an Inside Sales Representative.

Responsibilities

• Develop customer relationships by identifying needs, informing about products/services, providing solutions, and recommending new products.
• Handle customer requests via telephone, fax, or email.
• Coordinate with outside sales and other departments to ensure excellent service.
• Respond to orders and quotations from various channels.
• Complete product application feasibility requirements for pump packages, replacement parts, valves, and other heavy-duty products.
• Provide customer service and technical sales assistance as part of our sales team.
• Work with vendors to meet production schedules and deliveries.
• Develop technical documentation such as drawings and datasheets.
• Manage incoming calls, shipping, and order expediting.
• Support outside sales personnel.
• Use Microsoft NAV ERP for entering quotations, sales, purchase, return, and transfer orders.
• Maintain positive relationships with customers and suppliers via email, phone, and web meetings.
• Perform other duties as assigned.

Minimum Requirements

• Bachelor's degree in a related discipline.
• 2-5 years of relevant experience; certification may be required in some areas, or a Master's degree with 2-4 years of experience.
• Proficiency in computer applications.
• Ability to communicate effectively and transfer knowledge.
• Capability to present information clearly in one-on-one and small group settings.
• Willingness to travel within and outside the branch service areas, with occasional overnight stays.
• Valid driver’s license.

Perks

• Tuition Reimbursement
• Competitive Pay + Bonus
• Employee Referral Program
• Volunteer Time Off

Environmental Job Requirements

• Mostly indoor work in a comfortable environment; infrequent unpleasant conditions.
• Mostly sitting with opportunities to move; occasional light lifting or moving.
• Less than 10% overnight travel.

This description provides a general overview of the role and is not exhaustive. Management may update duties as needed. For questions, contact the reporting manager or HR.

FloWorks is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.