retail sales manager

Government of Canada; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

The Government of Canada is seeking a Manager to oversee operations in a fast-paced environment. The role involves managing staff, developing marketing strategies, and ensuring customer satisfaction in the cosmetics and toiletries sector. Ideal candidates will possess strong communication skills and a secondary school graduation certificate, with a focus on teamwork and adaptability.

Qualifications

• 2 years to less than 3 years of experience required.
• Experience in tourism is preferred.
• Willing to relocate and travel.

Responsibilities

• Manage staff and assign duties.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.

Skills

Attention to detail

Time management

Client focus

Excellent oral communication

Excellent written communication

Team player

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Accounting software

Word processing software

Spreadsheet

MS Outlook

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Willing to relocate

Responsibilities Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 1 to 2 people
• 5-10 people

Experience and specialization Type of product

• Cosmetics and toiletries

Computer and technology knowledge

• Point of sale system
• Accounting software
• Word processing software
• Spreadsheet
• MS Outlook

Area of work experience

• Tourism

Additional information Transportation/travel information

• Willing to travel

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Maturity
• Patience
• Resourcefulness
• Ability to multitask