French Customer Support Specialist - Fully Remote Greece

Dila Recruitment; Lyon; Remote; EUR 24,000 - 30,000; Full time

Job summary

Join a leading recruitment company as a Remote French Customer Support Specialist. Enjoy the flexibility of working from anywhere in Greece while providing exceptional customer service. The role involves handling inquiries, troubleshooting issues, and maintaining high customer satisfaction. With relocation support and competitive salary, this is a great opportunity for those fluent in French and English.

Benefits

Relocation support

Health care benefits

Free online Greek language courses

Professional growth opportunities

Qualifications

• Fluent in French and English.
• Experience in customer support or technical support roles appreciated.

Responsibilities

• Handling customer inquiries via phone, messages, and emails.
• Troubleshooting technical issues and offering solutions.
• Processing warranty claims and providing product recommendations.

Skills

Communication

Problem-Solving

Attention to Detail

Job description

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Location : Remote – Based in Greece

Employment Type : Full-time

Work Model : Fully Remote

Advance Your Career : Remote French Speaking Customer Support Specialist Jobs in Greece

Are you fluent in French and passionate about delivering excellent customer service? Join our international team as a Remote French Customer Support Specialist and enjoy the flexibility of working from anywhere within Greece. We are searching for motivated communicators who thrive in a dynamic environment, dedicate themselves to customer satisfaction, and are eager to build a rewarding career in remote customer support.

What You Will Be Doing :

• Handling incoming phone calls, messages, and emails from customers.
• Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshooting technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements :

• Excellent writing and verbal communication skills in French and English .
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer :

• Relocation support : Flights, accommodation & housing assistance—all at no cost to you
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts .
• Full training by certified instructors on products and customer service techniques.
• Professional growth and development opportunities.
• Special events, community involvement, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises, providing a great working environment with relaxing break areas.
• Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.

How to Apply – Begin Your Remote French Customer Support Career in Greece

If you are fluent in French and English, passionate about providing exceptional customer support, and ready to work remotely in Greece, we would love to hear from you! Submit your English CV today and join our vibrant, empowered remote team dedicated to delivering memorable experiences to customers worldwide. We value authenticity, teamwork, and your unique potential—take your next career step with us!