Account Manager, Companion Animal (Vancouver Island, British Columbia) / Gestionnaire de compte[...]

MSD; Kirkland; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated Account Manager to engage with veterinary clinics and enhance sales in the territory. This dynamic role involves understanding customer needs, delivering product presentations, and collaborating with a dedicated sales team to optimize business potential. The ideal candidate will possess a strong background in sales, preferably with experience in the Animal Health Industry, and demonstrate excellent communication skills. Join a company that values diversity and innovation, and be part of a team that strives to make a significant impact in the veterinary field.

Qualifications

• Bachelor's degree preferred; veterinary technician education accepted.
• Sales experience and understanding of the Animal Health Industry are essential.

Responsibilities

• Achieve annual sales objectives by implementing Territory Tactical Plans.
• Understand customer needs and provide accurate product information.

Skills

Sales experience

Communication skills

Strategic thinking

Networking

Time management

Understanding of Animal Health Industry

Education

Bachelor's degree

Veterinary technician education

Tools

Microsoft Office

CRM software

Job description

Job Description

Our Account Managers interact primarily face to face with our veterinary clinic customers. They strive to understand their needs and consult to offer the right solutions. They collaborate within a Field Sales Team and play a critical role in supporting our customer centric business model.

Territory: Vancouver Island, BC

Responsibilities:

• Reporting to the Regional Sales Manager, Central Canada – Companion Animal Business Unit, the Account Manager (AM) is responsible for achieving the annual sales and business objectives within his/her territory by coordinating the development, implementation, and monitoring of the Territory Tactical Plans, ensuring alignment with Regional and National Business unit objectives.

• Understanding the customer needs and communicating accurate and complete product information through ongoing calls on targeted companion animal veterinarians with the goal of increasing sales and market penetration in the territory.

• Conducting continuing education & product presentations to clinic teams.

• Attending product and sales training and participating in conferences and conventions.

• Optimizing business potential in the territory through effective analysis, planning and implementation. The AM manages territory data through CRM and/or other relevant territory management tools. There are other administrative duties which include expense reports and mandatory trainings.

• Completes his/her tasks in a manner fully consistent with our company's commitment to our Values and Standards, policies, procedures, industry standards and all laws and regulations.

Qualifications

• Completed bachelor’s degree, preferred; veterinary technician education is accepted.

• Previous Sales experience.

• Experience in small animal veterinary practice, such as a veterinary technician is an asset.

• Understanding of the Animal Health Industry.

• Proficiency in Microsoft Office technology and related software.

• Exhibits strong Communication skills (both oral and written).

• Motivated to lead their own specific tasks and responsibilities within a team, prioritizing time and effort towards important deliverables and producing high-quality work.

• Proven strategic thinking, decision making and strategic planning skills.

• Successfully networking and forming partnerships with multiple team members within their customer base, as well as within our organization.

• A valid driver’s license is required.

• French both written and spoken if located in Quebec. English is required if located in Canadian provinces outside of Quebec.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation: Domestic

VISA Sponsorship: No

Travel Requirements: 50%

Flexible Work Arrangements: Not Applicable

Shift: 1st - Day

Valid Driving License: Yes

Hazardous Material(s): NA

Job Posting End Date: 03/23/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.