Senior Commercial Account Manager

ZipRecruiter; Laval; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in Laval is seeking an experienced Account Manager to drive business development and client relationship management. The ideal candidate will have over 4 years of experience in commercial account management, particularly within the banking sector. Responsibilities include identifying sales prospects, assisting in account management, and maintaining strong client relationships. The role offers a supportive environment with benefits from day one, including vacation and a pension plan.

Benefits

4 weeks vacation

Pension Plan

Great Culture

Room for growth

Qualifications

• Over 4 years of diversified commercial account management experience.
• Experience working in the Ottawa territory.

Responsibilities

• Identify and solicit sales prospects through cold calls and referrals.
• Assist Account Managers with closing prospective accounts.
• Maintain client relationships and resolve coverage issues.

Skills

Business Development

Client Relationship Management

Communication

Education

Commercial Account Management Experience

Job description

Job Description

· Identify and solicit sales prospects from various sources by cold calls, mailings, and phone contacts, in addition to those provided by the company.

· Solicit referrals from existing accounts.

· Assist in resolving any problems related to accounting or claims.

· Support and enhance the standing of office personnel with clients as part of broader client relationship management.

· Coordinate timely presentations for both new and renewal business.

· Assist in marketing accounts with an appropriately balanced mix of relationship development and product expertise.

· Achieve a balance in production to meet agency "mix of business" goals.

· Arrange for premium payments in a competent manner utilizing internal and external financing, installments, etc.

· Accurately describe policies and endorsements to ensure precise alignment with client needs.

· Assist Account Managers with closing prospective accounts and collaborate on enhancing existing accounts.

· Enhance cross-selling efforts by referring clients to Life and Commercial Lines Departments.

· Meet and track monthly new business premium goals through various sources such as cold calls, referrals, niche marketing, and other avenues.

· Acquire all necessary information for quality new business submissions, including application data, questionnaires, photos, diagrams, and relevant risk data.

· Communicate effectively with marketing departments, underwriters, and loss control staff.

· Assist in presenting new business proposals to clients.

· Arrange for delivery of policies upon receipt from the company.

· Maintain knowledge of underwriting criteria for carriers represented by the brokerage.

· Assist senior staff in evaluating and coordinating risk submissions for selected markets.

· Maintain working relationships with underwriters to facilitate risk placement negotiations.

· Keep current with developments on existing accounts.

· Submit outbound communications (letters, calls, etc.) as required.

· Assist the Senior Account Executive with renewal documentation presentations.

· Maintain client relationships, resolve coverage and payment issues, and counsel clients on coverage questions.

· Obtain, explain, and exchange information with business representatives, clients, contractors/suppliers, employees, and the public.

Requirements

- Over 4 years of diversified commercial account management experience in a bank.

- Experience working in the Ottawa territory.

- Proven track record of business development for financing and credit within a bank.

- French language skills are an asset.

Benefits

· Benefits from day one.

· 4 weeks vacation.

· Pension Plan.

· Great Culture.

· Room for growth.