Customer Service representative

U-Haul; Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading transportation and logistics company where you can make a difference! This role offers you the chance to assist customers with their rental needs, manage inventory using innovative smartphone technology, and ensure equipment is clean and ready for use. With a focus on exceptional customer service, you'll receive valuable on-the-job training and opportunities for career advancement. Enjoy a supportive work environment and various benefits, including bonuses and paid time off. If you're ready to take your career to the next level, this is the perfect opportunity for you!

Benefits

$100 Hiring Bonus

$300 Cash Bonus upon Training Completion

Paid Holidays

Comprehensive Benefits Plan

Wellness Programs

Discounts on Products

On-the-Job Training

Potential for Certifications

Qualifications

• Valid driver’s license with a good driving record required.
• Ability to lift equipment weighing at least 50 lbs.

Responsibilities

• Assist customers with products and services at the center.
• Use technology for managing rentals and inventory.

Skills

Customer Service

Problem-Solving

Physical Fitness

Safety Awareness

Education

High School Diploma or Equivalent

Tools

Smartphone Technology

Job description

Employer Industry: Transportation and Logistics

Why consider this job opportunity:

1. $100 hiring bonus and a $300 cash bonus upon completion of training
2. Opportunities for career advancement and growth within the organization
3. Paid holidays, vacation, and sick days, if eligible
4. Comprehensive benefits plan, including wellness programs and discounts on various products
5. Valuable on-the-job training with the potential for certifications
6. Supportive team environment focused on exceptional customer service

What to Expect (Job Responsibilities):

1. Assist customers inside and outside a center with products and services
2. Use smartphone-based technology to manage rentals and inventory
3. Clean and inspect equipment, including checking fluid levels
4. Prepare rental invoices and handle equipment returns
5. Participate in ongoing education through the employer's training programs

What is Required (Qualifications):

1. Valid driver’s license with a good driving record
2. High school diploma or equivalent
3. Ability to perform physical tasks, including moving equipment weighing a minimum of 50 lbs
4. Willingness to work in a moderately risky environment with safety precautions
5. Availability to participate in continuous education and training

How to Stand Out (Preferred Qualifications):

1. Previous customer service experience
2. Familiarity with equipment inspection and maintenance
3. Interest in obtaining certifications for propane filling and forklift operation
4. Strong problem-solving skills and a proactive attitude
5. Ability to work flexible hours, including weekends