Patient Access Clerk I

Ross Memorial Hospital; Lindsay; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hospital in Lindsay, Ontario, is seeking a Temporary Part Time Patient Access Clerk I to provide essential clerical support in the Admitting Department. The role requires excellent customer service skills, knowledge of medical terminology, and proficiency in Microsoft Office. Candidates must be able to work flexible shifts and demonstrate a high level of accuracy and attention to detail. This position is ideal for those looking to start their career in healthcare.

Qualifications

• Previous clerical/administrative experience within the last year is essential.
• Knowledge of Medical Terminology - testing required.
• Keyboarding skills and minimum speed of 35 w.p.m. with high degree of accuracy.

Responsibilities

• Join the Admitting Department as a Patient Access Clerk I.
• Handle clerical tasks and patient interactions.
• Work various shifts including weekends and holidays.

Skills

Customer Service

Communication

Organizational Skills

Time Management

Education

Grade 12 or equivalent

Tools

Microsoft Office

Job description

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Job Number

J0425-0522

Job Title

Patient Access Clerk I

Job Type

Temporary Part Time

Union

CUPE

City, Province, Country

Lindsay, Ontario, Canada

Department

Admitting

Open Positions

1

Date Posted

May 15, 2025

Closing Date

May 21, 2025

Salary

$25.703 - $26.968/Hour

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Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

Position Summary

The Admitting Department is currently seeking a Temporary Part Time Patient Access Clerk I to join their team.

Required date: May 05, 2025

Ending on or Before: March 24, 2026

Essential Qualifications

• Grade 12 or equivalent
• Previous clerical/administrative experience within the last year is essential
• Knowledge of Medical Terminology - testing required
• Keyboarding skills and minimum speed of 35 w.p.m. with high degree of accuracy - testing required
• Demonstrated excellence customer service skills
• Working knowledge of Microsoft Office, a data base program and demonstrated experience in computer applications
• Ability to deal effectively and co-operatively with all levels of staff, patients, physicians and the public
• Demonstrated high level of communication, organizational and time management skills
• Demonstrated professional manner
• Ability to work in a stressful environment
• High degree of accuracy and attention to detail
• Must be able to fulfill the physical requirements of the job as per the current Physical Demands Analysis
  
  

Preferred Qualifications

• Previous experience in a hospital or medical office setting
• Trained in EPIC Cadence and Prelude preferred - training can be provided, but must pass required testing
• Working knowledge of current Hospital Patient Information System
• Previous registration or booking experience
  
  

Hours of Work

Must be available to work a variety of shifts (days, evenings, nights), including weekends and statutory holidays, scheduled within the parameters of the CUPE Collective Agreement. Shifts and hours may change according to departmental requirements and as per the CUPE Collective Agreement.

Employment Equity

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

Are you interested in this job?

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Internship

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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